Mckaya Reed
BYHALIA,MS
Summary
Proven ability to troubleshoot issues quickly and identify solutions that improve production quality and efficiency. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Getwell Pharamcy
02.2024 - 07.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
OD Technician
Vision Works
10.2023 - 01.2024
- Delivered high-quality vision screenings as part of comprehensive eye exams for early detection of potential issues or disorders.
- Assisted in the selection of appropriate eyewear, considering individual needs and preferences.
- Collaborated with optometrists to develop customized treatment plans for a diverse range of patients.
- Increased patient comfort during eye examinations, utilizing advanced diagnostic equipment and techniques.
- Maintained detailed patient records, ensuring accuracy and confidentiality in documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Sales Associate
The Vinyl Room
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Head Hostess
Marshall Steak House
07.2022 - 04.2023
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
High School Diploma -
Byhalia High School
05.2023
In Progress -
South College
Skills
- Computer Application Knowledge
- Flexibility
- Multitasking and prioritization
- Cash handling
- Great Communication
- Meeting deadlines
References
References available upon request
Timeline
Pharmacy Technician
Getwell Pharamcy
02.2024 - 07.2024
OD Technician
Vision Works
10.2023 - 01.2024
Sales Associate
The Vinyl Room
05.2023 - 08.2023
Head Hostess
Marshall Steak House
07.2022 - 04.2023
High School Diploma -
Byhalia High School
In Progress -
South College
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