MCKAYLA BERMEA
San Antonio,TX
Summary
Highly organized and dependable candidate. Student at the University of Texas at San Antonio, majoring in pre-nursing. Seeking a position that will forward my knowledge of professionalism and customer satisfaction. Can easily adapt to any environment and enjoy helping others improve their overall health. Experience in customer service and worked well when communicating with customers.
Overview
2
2
years of professional experience
Work History
Sales Associate
TECOVAS
05.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Beverage Cart Attendant
Diamondback National Golf Club
06.2022 - 08.2022
- Increased customer satisfaction rate by 50%, demonstrating excellent customer service etiquette
- Addressed customer complaints and inquiries to verify satisfaction
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
Bachelor of Science - Nursing
The University of Texas At San Antonio
San Antonio, TX05.2027
High School Diploma -
Merkel High School
Merkel, TX05.2021
Skills
- Goal-Oriented
- Excellent people skills
- Positive Discipline
- Practice Management
- Special Requests
- Guest Services
- Easily Adaptable
- Time Management
Accomplishments
- National Honor Society, 01/20, Merkel High School
- TGCA Academic All-State, 04/21, Merkel High School
Volunteer Experience
- Meals On Wheels, 08/17, 05/21, Delivered food to the elderly and disabled.
- Community Volunteer, Merkel, TX, 10/19, 06/21, Cleaned up parks and the downtown area. Made our town cleaner.
Timeline
Sales Associate
TECOVAS
05.2023 - Current
Beverage Cart Attendant
Diamondback National Golf Club
06.2022 - 08.2022
Bachelor of Science - Nursing
The University of Texas At San Antonio
High School Diploma -
Merkel High School
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