Summary
Overview
Work History
Education
Skills
Timeline
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McKayla Bryson

Palm Valley

Summary

Dynamic hospitality professional with a proven track record at Reyna’s Bqq & Cocina, excelling in customer engagement and workflow optimization. Adept at multitasking and utilizing POS software to enhance order accuracy, I consistently deliver exceptional service, ensuring a memorable dining experience while training new staff to uphold high standards.

Overview

2027
2027
years of professional experience

Work History

Host

Padre Brewing Company

Host

Cracker Barrell

FOH Staff Member

Reyna’s Bqq & Cocina
Harlingen, TX
07.2025 - Current
  • Provided exceptional customer service in high-volume dining environment.
  • Assisted in food preparation and presentation, ensuring quality standards.
  • Maintained cleanliness and organization of front-of-house areas.
  • Processed customer orders accurately using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Trained new staff on operational procedures and customer interaction techniques.
  • Implemented suggestions for improving workflow efficiency during peak hours.
  • Resolved customer complaints professionally, enhancing overall dining experience.

To Go Serving

Cheddars Scratch Kitchen
Harlingen, TX
04.2024 - 12.2024

Packaging to go orders with efficiency and delivering to customer with friendly customer service

Education

High School Diploma -

Triumph Public High School
San Benito, TX
05.2021

Skills

  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Adaptable to change
  • Exceptional communication
  • Professional appearance
  • POS software
  • Up-selling techniques
  • Customer engagement
  • Task prioritization
  • Order accuracy
  • Sales strategies
  • Workflow optimization
  • Takeout order processing
  • Guest feedback
  • Front of house organization
  • Hospitality and accommodation
  • Greeting guests
  • Customer service expertise
  • Phone etiquette
  • Food running
  • Interactive communication skills

Timeline

FOH Staff Member

Reyna’s Bqq & Cocina
07.2025 - Current

To Go Serving

Cheddars Scratch Kitchen
04.2024 - 12.2024

Host

Padre Brewing Company

Host

Cracker Barrell

High School Diploma -

Triumph Public High School
McKayla Bryson