McKayla Buckley
Nashua,NH
Summary
Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
08.2024 - Current
- Conducted regular performance evaluations to ensure adherence to quality protocols.
- Collaborated with management to identify training needs and improve team efficiency.
- Developed and implemented training materials to enhance employee onboarding experience.
- Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
Shift Leader
Tropical Smoothie
04.2024 - 09.2024
- Supervised daily operations to ensure smooth workflow and adherence to safety protocols.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Monitored inventory levels, facilitating timely restocking of supplies and products.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
Cook Shift Leader
Playa Bowls
12.2022 - 04.2024
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Monitored food preparation, production, and plating for quality control.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Implemented process improvements that increased operational efficiency and reduced downtime.
Barista
Starbucks
03.2021 - 11.2022
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations and equipment.
- Provided exceptional customer service, fostering positive guest experiences.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
Bachelor of Science - Cellular And Molecular Biology
Arizona State University
Tempe, AZ05-2028
High School Diploma -
Nashua High School South
Nashua, NH06-2023
Skills
- Team leadership and supervision
- Teamwork and collaboration
- Problem-solving
- Time management
- Customer service
- Food safety compliance
- Inventory evaluation
- Cash handling
- Flexible schedule
- Team player
- Training skills
Accomplishments
- Won Partner of the Quarter in 2022 and 2025 at Starbucks.
- Won Employee of the Month in 2023 at Playa Bowls.
Certification
- ServSafe Certified
Timeline
Barista Trainer
Starbucks
08.2024 - Current
Shift Leader
Tropical Smoothie
04.2024 - 09.2024
Cook Shift Leader
Playa Bowls
12.2022 - 04.2024
Barista
Starbucks
03.2021 - 11.2022
Bachelor of Science - Cellular And Molecular Biology
Arizona State University
High School Diploma -
Nashua High School South