McKayla Hamilton
Nashville,TN
Summary
Dynamic security professional with extensive experience at R2 Solutions, excelling in regulatory compliance and risk management. Proven track record in employee training and incident reporting, ensuring safety and efficiency. Adept at leading teams and maintaining high standards, consistently achieving organizational goals while enhancing customer relations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Co-Owner
R2 Solutions
Nashville, TN
04.2024 - Current
- Provided training to staff on mobile security protocols and best practices.
- Provided 24-hour security and support to residents in a residential facilities along with businesses.
- Ensured compliance with industry standards in terms of security, privacy.
- Working on maintaining all aspects of the mobile trailers and that they are working properly.
- Changing out parts including cameras when needed.
- Maintaining workouts and all the needed information it required.
Account Manager
Solaren Risk Management
Mt. Juliet, TN
09.2022 - 10.2023
- Managed the scheduling of personnel shifts, vacations, sick days and overtime requirements for team members.
- Developed risk management plans for special events and ensured proper staffing levels were maintained at all times.
- Maintained accurate records of incidents and completed daily reports detailing patrol activities.
- Monitored staff performance, evaluated employee performance, identified training needs and provided corrective action when necessary.
- Ensured that all personnel adhere to company policies regarding uniforms, appearance standards and protocol during their shifts.
Security Officer
BEST Crowd Management
Nashville, TN
06.2019 - 01.2023
- Provided guidance to staff on regulatory requirements, policies, and procedures.
- Prepared monthly reports on progress made towards meeting organizational goals around compliance matters.
- Maintained dress code according to licenses at events such as Nissan Stadium, Bridgestone Area etc.
- Worked with the State in regards to making sure my staff and I maintained the correct procedures.
- Phone Calls and radio calls when needed so keep the staff together and maintain the structure needed to make sure the events go according to plan.
Security Officer
CSC (Contempory Security Services
Nashville, TN
10.2021 - 09.2022
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Operated communication systems between officers stationed throughout the facility.
Security Officer
Powers Management
Nashville, TN
06.2019 - 10.2021
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Assisted with crowd control during large events held at the facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Operated communication systems between officers stationed throughout the facility.
- Enforced access control measures in accordance with established procedures.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Security Officer
Allied Universal Security Services
Nashville, TN
08.2018 - 03.2020
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitoring CCTV, along with opening and closing all doors without the facility..
Department Manager
Walmart
LaVergne, TN
11.2015 - 03.2019
- Lead and manage a team of 8 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Resolved customer complaints and issues promptly and professionally.
- Conducted regular performance reviews to monitor progress of individual employees.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Education
High School Diploma -
Aaron Academy
Hendersonville, TN07-2014
Associate of Applied Science - Business Administration And Management.
Volunteer State Community College
Gallatin, TNSkills
- Regulatory compliance
- Risk management
- Incident reporting
- Employee training
- Equipment maintenance
- Staff scheduling
- Crowd control
- Customer service
- Team leadership
- Time management
- Problem solving
- Goal setting
- Multitasking and organization
- Customer relations
Affiliations
- Spending time with my family
- Love to travel
- Devoted to my job
- To be the best person and employee I can be.
Accomplishments
- Honor through many programs at Church growing up.
- Many 1st place trophies for Bowling
Certification
- Security guard license through the State of TN
- CPR license
Languages
English
Full Professional
Websites
More about me!
- I'm happily married to the love of my life for almost 3 years
- We are two beautiful boys
- Loves adventures with the family.
- Currently a stay-at-home mom but work on the side.
Timeline
Co-Owner
R2 Solutions
04.2024 - Current
Account Manager
Solaren Risk Management
09.2022 - 10.2023
Security Officer
CSC (Contempory Security Services
10.2021 - 09.2022
Security Officer
BEST Crowd Management
06.2019 - 01.2023
Security Officer
Powers Management
06.2019 - 10.2021
Security Officer
Allied Universal Security Services
08.2018 - 03.2020
Department Manager
Walmart
11.2015 - 03.2019
High School Diploma -
Aaron Academy
Associate of Applied Science - Business Administration And Management.
Volunteer State Community College
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