McKenna Adams
London ,OH
Summary
Dynamic professional with a proven track record at Long’s Plumbing Heating & Cooling, excelling in office administration and customer service. Expert in calendar management and Quickbooks, I enhance workflow efficiency and maintain organized systems. Recognized for strong communication skills and a commitment to excellence, ensuring seamless operations and client satisfaction.
Overview
7
7
years of professional experience
Work History
Secretary
Long’s Plumbing Heating & Cooling
04.2023 - Current
- Managed scheduling and appointment booking for service technicians to optimize workflow.
- Assisted in maintaining office organization and filing systems for efficient document retrieval.
- Coordinated communication between clients and staff to ensure timely project updates.
- Processed invoices and payments accurately to support financial operations.
Post Construction Cleaner
DW Solutions
11.2021 - 02.2022
- Ensured "move-in ready" excellence for new residential constructions by performing meticulous final-phase cleaning.
- Specialized in fine particulate removal, including drywall dust and sawdust, utilizing industrial equipment and detailed surface-cleaning techniques.
- Maintained high brand standards by conducting inspections of all surfaces, fixtures, and flooring to ensure a flawless presentation for new homeowners.
- Collaborated with construction crews to meet tight deadlines for final walkthroughs and home closings.
Kitchen Staff Member
Ronettis Pizza
03.2019 - 06.2019
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Collaborated with team members to streamline service workflow during peak hours for improved efficiency.
- Operated kitchen equipment safely, adhering to safety protocols during food preparation processes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma - General Studies
London High School
London, OH05.2021
Skills
- Organization
- Appointment scheduling
- File management
- Quickbooks
- Payroll processing
- Time Management
- Research Skills
- Customer service
- Communication skills
Verbal and written communication
Office administration
Organization
File management
Calendar management
Quickbooks
Payroll processing
Mail distribution
Task prioritization
Multitasking and time management
Recordkeeping
References
Kerri Arbaugh: +1 (614) 578-7334
Nicole Waugh: +1 (614) 809-5596
Timeline
Secretary
Long’s Plumbing Heating & Cooling
04.2023 - Current
Post Construction Cleaner
DW Solutions
11.2021 - 02.2022
Kitchen Staff Member
Ronettis Pizza
03.2019 - 06.2019
High School Diploma - General Studies
London High School