Sirayne Hernandez
Dexter
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Secretary
The Bosses Trucking LLC
05.2019 - Current
- Organized and maintained confidential documents, ensuring compliance with company policies and regulations.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Developed filing systems and maintained records, enhancing document retrieval efficiency.
- Assisted in budget management by tracking expenses, processing invoices, and providing regular financial updates.
Manager
Kennys Market
04.2016 - 01.2017
- Oversaw daily store operations, ensuring exceptional customer service and efficient workflow.
- Developed staff training programs to enhance product knowledge and sales techniques.
- Managed inventory levels, reducing shrinkage through effective loss prevention measures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Led team meetings to foster communication, set goals, and improve performance metrics.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Manager
El Señor Dolar
08.2013 - 12.2013
- Supervised daily operations, ensuring high service standards and efficient workflows.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Reported issues to higher management with great detail.
Education
GED -
Eastern New Mexico University Roswell
Roswell, NMSkills
- Document management
- Data entry
- Budget tracking
- Expense reporting
- Professional correspondence
- Office organization
- Cash handling procedures
- Time management
- Workflow optimization
- Communication skills
- Verbal and written communication
- Customer service
- Keyboarding skills
- Organization
- Office administration
- Document preparation
- Quickbooks
- Payroll processing
- Spreadsheet management
- Mail distribution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary
The Bosses Trucking LLC
05.2019 - Current
Manager
Kennys Market
04.2016 - 01.2017
Manager
El Señor Dolar
08.2013 - 12.2013
GED -
Eastern New Mexico University Roswell