Summary
Overview
Work History
Education
Skills
References
Tasty Creation
Certification
Timeline
Generic

Nafeesah Muhammad

Houston

Summary

Dynamic administrative assistant with proven skills in customer relations and conflict resolution. Former athlete with a strong ability to thrive in team environments, demonstrating adaptability and resilience in fast-paced settings. Detail-oriented and self-motivated, capable of managing multiple tasks efficiently while ensuring accuracy and timeliness. Committed to fostering collaborative efforts to achieve organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Secretary

Baylor Assessment Management
01.2018 - Current
  • I am responsible for a variety of administrative and clerical duties.
  • This includes but is not limited to organizing files, answering phone calls, taking messages and handling correspondence, typing and preparing reports, managing databases and prioritizing workloads.
  • To ensure my best work is done, I pride myself on, professionalism, initiative, personable phone manner, and ability to cope with deadlines.

Server

Buffalo Wild Wings
01.2017 - 01.2018
  • My main goal was to accommodate the customers to the best of my abilities which included making menu recommendations, sharing additional information with restaurant patrons, being time efficient by making sure their orders were brought out on time, multi-tasking between customers and being of assistance with no hesitation.
  • I learned that you must possess attention to detail, stamina, speed and patience to be a great waitress.

Sales representative

Shoe Palace
01.2015 - 01.2016
  • As a sales representative my duties included selling products, constantly communicating with customers, maintaining positive business relationships to ensure future sales and performing cost benefit analyses.
  • In addition, collecting payments, answering to customer inquiries, accepting customer returns, unpacking merchandise, updating activity records, consulting inventory reports and reporting to managers.

Caterer

Sugar Bunch Creation
01.2015 - 12.2015
  • Throughout my time at Sugar Bunch Creation, I was responsible for food preparation, serving guests table side, and providing services for clients at special events.
  • My duties included organizing and controlling catering operations.
  • I gained leadership skills, business management and customer service skills through this experience.

Education

General Studies -

Southern University
01.2018

High School Diploma -

Bellaire High School
01.2015

Skills

  • Ability to excel in a team-based environment
  • Customer service
  • Proficient in Microsoft Office, Word
  • Proficient in Microsoft Office, PowerPoint
  • Proficient in Microsoft Office, Excel
  • Conflict resolution
  • Quick learner
  • Ability to work in a fast-paced environment
  • Self-motivated
  • Time management
  • Document management
  • Calendar management
  • Report preparation
  • File organization
  • Communication skills
  • Team collaboration
  • Attention to detail
  • Work prioritization
  • Confidentiality maintenance
  • Supply restocking
  • Equipment sterilization
  • Verbal and written communication
  • Schedule management
  • Database administration
  • Letter writing
  • Appointment scheduling
  • File management
  • Office administration
  • Timekeeping systems
  • Phone reception
  • Inter-office communications
  • Document preparation
  • Database management
  • Inventory purchasing
  • Meeting coordination
  • Office correspondence

References

  • Troy Jefferson, Occupational Therapist, 832-215-8024
  • Sybil Simon, Educator, 832-489-4470
  • Eyerusalem Mulatu, 832-693-4857

Tasty Creation

  • Its my own food business i started once i came home that o have a passion for

Certification

  • TABc
  • Food handler

Timeline

Secretary

Baylor Assessment Management
01.2018 - Current

Server

Buffalo Wild Wings
01.2017 - 01.2018

Sales representative

Shoe Palace
01.2015 - 01.2016

Caterer

Sugar Bunch Creation
01.2015 - 12.2015

General Studies -

Southern University

High School Diploma -

Bellaire High School

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Nafeesah Muhammad