McKenna Brown
Evans,GA
Summary
Dynamic and dedicated professional with a strong background in customer service at Augusta Ballet. Proven ability to foster positive relationships and enhance client experiences. Skilled in time management and problem-solving, adept at organizing and categorizing information effectively. Offering strong communication and interpersonal skills, with a keen interest in learning and development. Brings ability to quickly grasp new concepts and apply problem-solving skills effectively. Ready to use and develop communication and customer service skills.
Overview
6
6
years of professional experience
Work History
Office Assistant
Augusta Ballet
08.2025 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Babysitter
Independant
06.2024 - Current
- Provided attentive care and supervision for children of various ages in a home environment.
- Managed daily schedules, including meals, nap times, and educational play sessions.
- Adapted caregiving strategies to meet individual needs of each child under supervision.
- Developed engaging activities to promote physical, emotional, and social development.
- Ensured safety and well-being through proactive monitoring and adherence to health guidelines.
- Communicated effectively with parents regarding children's progress and any concerns.
Special Needs Dance Instructor
Lindsay Southwell
08.2021 - Current
- Supported individuals with special needs in dance classes.
- Assisted in organizing recreational activities to enhance social skills and engagement.
- Provided emotional support and encouragement to promote self-esteem and confidence.
- Developed strong relationships with students, parents, and colleagues to foster a supportive environment for special needs learners.
- Collaborated with other volunteers and educators to create an inclusive classroom environment for all students.
Dance Instructor
Augusta Ballet
06.2020 - Current
- Designed and implemented engaging dance curricula for various age groups.
- Conducted regular assessments to monitor student progress and adjust instruction accordingly.
- Collaborated with fellow instructors to develop innovative choreography for performances.
- Mentored junior instructors, providing guidance on lesson planning and classroom management.
- Fostered a positive learning environment that encouraged creativity and self-expression among students.
Education
High School Diploma -
Online School
05-2027
Skills
- Customer service
- Positive attitude
- Time management
- Verbal communication
- Dedicated team player
- Organizing and categorizing
- Strong problem solver
Timeline
Office Assistant
Augusta Ballet
08.2025 - Current
Babysitter
Independant
06.2024 - Current
Special Needs Dance Instructor
Lindsay Southwell
08.2021 - Current
Dance Instructor
Augusta Ballet
06.2020 - Current
High School Diploma -
Online School