McKenna Carrithers
Tempe,AZ
Summary
I have 7 years of work experience in customer service. My favorite part of working is to take care of others and to go above and beyond to create meaningful moments. Working in high-stress environments is preferable to me and has taught me crucial skills in safety and observation of all types of situations. I am a very outgoing and hospitable person, and I do my best to ensure anyone under my care feels safe and secure. My long-term goals are to find new ways to appreciate the world around us, as well as to grow personally and professionally.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Mesa Airlines
Phoenix, AZ
10.2022 - Current
- This job has helped me to learn observational skills, conflict resolution, professionalism, and safety procedures.
Server Trainer
Cracker Barrel Old Country Store
01.2021 - 07.2022
- This job solidified my skills in customer service, guest satisfaction, multitasking, and memorization.
- As a trainer, this job taught me constructive criticism, delegating responsibilities, and maximizing potential through flow of communication.
Attractions Operations (CBO)
Universal Orlando’s Islands of Adventure
01.2019 - 01.2021
- This job allowed me to experience situations involving staying calm in emergencies, monitoring operations, relaying situational awareness, and proactive action.
Housekeeper
Wyndham Resorts
01.2018 - 01.2019
- This job helped me to learn teamwork, cleanliness, efficiency, and quality verification.
Shift Lead
Dunkin Donuts
01.2016 - 01.2018
- My first job taught me many skills, the most prominent being; opening and closing duties, general maintenance, inventory, money handling, customer service, leading through example, and having fun while maintaining professionalism.
Education
Honors, AP -
South Lake High School
06.2016
Skills
- Caring
- Observant
- Organized
- Timely
- Flexible
Timeline
Flight Attendant
Mesa Airlines
10.2022 - Current
Server Trainer
Cracker Barrel Old Country Store
01.2021 - 07.2022
Attractions Operations (CBO)
Universal Orlando’s Islands of Adventure
01.2019 - 01.2021
Housekeeper
Wyndham Resorts
01.2018 - 01.2019
Shift Lead
Dunkin Donuts
01.2016 - 01.2018
Honors, AP -
South Lake High School
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