Claudia Gallegos
Summary
Hardworking, experienced and reliable individual focused on going above and beyond to support team and serve people. Trained at a elite level of customer service skills, patience, care, compassion and de-escalation Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
03.1992 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Education
High School Diploma -
Arroyo High School
El Monte, CASkills
- Customer Service
- Training and Coaching
- Public Speaking
- Issue Resolution
- Company Policy Adherence
- Verbal and Written Communication
- Conflict Mediation
- Caring
- Compassionate
- Team Player
Volunteer
I faithfully serve at my church assisting in the children's ministry. Helping to confirm volunteers are covered in the classrooms and stepping in to teach classes as necessary. Monitor and replenished supplies to maintain inventory for crafts Make timely changes and update schedules via planning center.
Volunteer at a PONY Baseball league for 2 years. I have taken on several roles to ensure the success of the league players, families and grounds.
Coordinated schedule's, umpires, fundraising and sponsorship opportunities. Worked well with multiple volunteers to address challenges, solve problems collaboratively with the best interest of the members, Addressed concerns quickly to avoid lasting issues.
Successfully completed all tasks with no supervision
Languages
Spanish
Professional Working
Timeline
Flight Attendant
SkyWest Airlines
03.1992 - Current
High School Diploma -
Arroyo High School
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