McKenna Deignan
Whippany
Summary
I have a strong heart for what I do in life because I have always been told to work for what I want. Everyday I work wether that be a work, school, or life to make sure I'm making the best life for me. Being able to have work in many different industries has helped my communications skills and working with others since I have experience with other employees ever day.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Thrift Store Clerk
Reuse Center
09.2024 - Current
- Performed routine maintenance tasks such as restocking shelves or organizing storage areas for maximum efficiency.
- Maintained clean and organized workspaces throughout the store, enhancing overall shopping experience for customers.
- Supported donation processing procedures by accurately pricing items based on quality and market value.
- Assisted with visual displays that showcased seasonal trends or promoted specific product lines, driving greater interest from shoppers.
Customer Service Representative
A Party Pleasing
05.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Volunteer
Cold Nose Warm Heart
09.2017 - Current
- I take care of dogs that come from either Virginia or Georgia as a foster based home
- While under my care I give them a warm and cozy home I can
- While doing this people are looking at them online and waiting to adopt them
- Once they are adopted I get them ready to go to their forever homes
Camp Counselor
Hanover Township Community Center
06.2022 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Food Service Employee
Door Dash
06.2021 - 06.2023
- Protected customers with safe food handling and careful cleaning
- Observed quality and safety standards for safe food-handling practices
- Pick up food fast and delivery it safely
- Make sure person order is fulfilled before leaving restaurant
Counselor
Sports Buddies
09.2019 - 02.2022
- During this time, I was able to interact with kids with disabilities and play different sport games with them
- Every Sunday for four to six weeks I would take time to go and play different sport games with children from the community
- Some example of games we would play are soccer, baseball, badminton, kick ball, and football
- The children always had an option on what they wanted to play
- I enjoyed volunteering here a lot because of the kids
Education
Undergraduate - Occupational Therapy
Ithaca College
Ithaca, New York05.2025
High School Diploma -
Whippany Park High School
Whippany, NJ06-2021
Skills
- Strong communication
- Multitasking
- Complex problem-solving
- Good time management
- Critical thinking
- Flexible scheduling
- Patience and empathy
- Clinical training
- Problem-solving
- Teamwork and collaboration
- Problem-solving abilities
- Attention to detail
- Organizational skills
- Adaptability and flexibility
- Certified in CPR/AED
- CPR/AED
- Self motivation
Middleinitial
D
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Peer Buddies Award
Peer Buddies was a program where I worked closely with children who had a disability
Languages
English
Native or Bilingual
Sign Language
Elementary
Timeline
Thrift Store Clerk
Reuse Center
09.2024 - Current
Customer Service Representative
A Party Pleasing
05.2023 - Current
Camp Counselor
Hanover Township Community Center
06.2022 - 08.2024
Food Service Employee
Door Dash
06.2021 - 06.2023
Counselor
Sports Buddies
09.2019 - 02.2022
Volunteer
Cold Nose Warm Heart
09.2017 - Current
Undergraduate - Occupational Therapy
Ithaca College
High School Diploma -
Whippany Park High School
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