McKenna Griffith
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Polite and professional but also proficient.
Overview
4
4
years of professional experience
Work History
Kitchen Designer
The Home Depot
07.2023 - Current
- Built strong relationships with clients by providing service and frequent communication throughout the entire design process.
- Successfully managed multiple concurrent projects while maintaining a high level of organization and prioritization skills.
- Worked closely with clients, contractors, and vendors as part of an integrated team approach to deliver complete home renovation solutions.
Associate Support Backup
The Home Depot
06.2023 - 07.2023
- Was able to comply with all associates scheduling needs
- Met the stores forecasted hours for each schedule
- Worked around associates vacations and call offs
Back Office Associate
The Home Depot
12.2022 - 06.2023
- Managed high volumes of cash movement accurately, supporting the ongoing operation effectively
- Transaction accuracy with diligent attention to detail during daily counting and verification processes
- Followed established auditing processes to meet internal and regulatory requirements
Customer Service Associate
The Home Depot
10.2021 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer calls and emails to answer questions about products and services.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Cashier
The Home Depot
11.2020 - 10.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
East Palestine High School
East Palestine, OH06.2021
Skills
- Data Entry
- Customer/Coworker relations
- Active Listening
- Organization
- Confidentiality Understanding
Accolades
- Platinum Homer Award Associate
- Coach for new Associates
- 3x Gold Universal Associate
Timeline
Kitchen Designer
The Home Depot
07.2023 - Current
Associate Support Backup
The Home Depot
06.2023 - 07.2023
Back Office Associate
The Home Depot
12.2022 - 06.2023
Customer Service Associate
The Home Depot
10.2021 - 12.2022
Cashier
The Home Depot
11.2020 - 10.2021
High School Diploma -
East Palestine High School
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