McKenna Haffner
Tacoma,WA
Summary
Dynamic and results-driven restaurant professional with a proven track record at Mama Stortini's Restaurant & Bar. Expert in delivering exceptional customer service and enhancing guest experiences through strong teamwork and effective communication. Skilled in order accuracy and food safety measures, consistently ensuring a positive dining atmosphere.
Overview
9
9
years of professional experience
Work History
Restaurant Team Member
Mama Stortini's Restaurant & Bar
Kent, WA
09.2017 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to maintain efficient food preparation and timely service.
- Operated point-of-sale system accurately, processing transactions and handling cash responsibly.
- Assisted in training new team members on restaurant procedures and service standards.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Tahoma High School
Maple Valley, WA06.2017
Skills
Strong teamwork
Customer interaction
Cleaning and sanitizing
Taking orders
Order taking
Guest experiences
Food safety measures
Menu memorization
Upselling strategies
Liquor law compliance
Table service
Exceptional customer service
Order accuracy
Timeline
Restaurant Team Member
Mama Stortini's Restaurant & Bar
09.2017 - Current
High School Diploma -
Tahoma High School