McKenna Hennington
Lubbock,TX
Summary
Results-driven professional with experience in customer service and relationship building as a To-Go Specialist. Demonstrated ability to manage customer interactions and multitask effectively in fast-paced settings. Seeking to leverage communication, organizational, and problem-solving skills in a marketing role, focusing on brand management and customer engagement.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Consultant
Olive Photography
Lubbock, Tx
06.2026 - Current
- Created and published social media posts to increase brand visibility and audience engagement.
- Managed social media accounts and created engaging content to enhance visibility of photography services.
- Maintained consistent brand image and professional online presence to strengthen brand recognition.
- Handled customer inquiries and direct messages about photography sessions, pricing, and availability to ensure timely communication.
- Assisted with client communication, scheduling, and booking coordination.
To-Go Specialist
Olive Garden
Lubbock, Texas
08.2021 - Current
- Managed to-go orders for Olive Garden guests using POS and phone systems.
- Coordinated curbside pickups and timely handoff with kitchen and service teams.
- Verified order accuracy and packaged meals following Olive Garden presentation standards.
Front Desk Receptionist
Prime IV
Lubbock, Texas
02.2025 - 06.2026
- Scheduled appointments using office calendar systems.
- Maintained welcoming lobby appearance and organized front desk materials to enhance visitor experience.
- Explained policies and procedures to visitors, ensuring clear understanding and compliance.
- Facilitated communication by organizing and relaying messages between departments and external callers, streamlining information flow. between departments and external callers.
- Managed incoming mail, deliveries, and outgoing correspondence.
Education
BBA - Marketing
Texas Tech University
Lubbock, TX 06.2023 - 11.2026
Skills
- Customer relationship management
- Microsoft Excel
- Client communication
- Team collaboration
- Social media management
- Creative problem-solving
- Project management
- Time management
Timeline
Consultant
Olive Photography
06.2026 - Current
Front Desk Receptionist
Prime IV
02.2025 - 06.2026
BBA - Marketing
Texas Tech University
06.2023 - 11.2026
To-Go Specialist
Olive Garden
08.2021 - Current