Mckenna Mashteare
Burlington,VT
Summary
Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Snack Bar Attendant
Sunset Drive In
04.2023 - Current
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Maintained clean, organized workspace according to operational standards.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
- Consistently provided friendly service to promote better customer engagement.
Sales Associate
Hannaford
09.2022 - 04.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Operated cash register and handled credit/debit transactions
Ticket Taker
Vermont Lake Monsters
06.2022 - 09.2022
- Guided patrons to exits or provided directions to various locations such as restrooms ATM, concessions, parking zones ,smoking zones, 21+ beverages and guest relations
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided information about current and future events at facility.
- Directed ticket holders to seats and facility locations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Community Service
N/A
02.2018 - 07.2021
- I worked in my local community CO-OP garden from 2018-2022
- I worked independently planting, weeding, watering ,harvesting various vegetables and some owners
- I never had a set schedule but I would find myself stopping by daily making sure animals didn't do damage the night before
- I also enjoyed checking to see what was growing or not growing
- It was peaceful and relaxing during times of chaos and COVID
Education
No Degree - General Studies
Burlington High School
Burlington, VT06.2025
Skills
- Cash Register Operations
- Resolving Complex Issues
- Debris and Trash Removal
- Customer Loyalty
- Customer Engagement
- Working with Teammates
- Cleaning and Sanitation
- Money Handling
Timeline
Snack Bar Attendant
Sunset Drive In
04.2023 - Current
Sales Associate
Hannaford
09.2022 - 04.2023
Ticket Taker
Vermont Lake Monsters
06.2022 - 09.2022
Community Service
N/A
02.2018 - 07.2021
No Degree - General Studies
Burlington High School
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