Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alejandra Gutierrez

Rohnert Park,CA

Summary

Dependable Concessions Cashier/Cook with proven track record of success in handling cash and card transactions and providing excellent customer service. Personable and efficient in delivering general food service for dining and take-out experience. Committed to driving sales and increasing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Snack Bar Attendant

The Links At Bodega Harbour
08.2022 - Current
  • Monitored inventory and notified management of deficiencies or shortages.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Responded to customer complaints to help resolve issues.
  • Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Adhered to alcohol service policies and procedures.

In-N-Out Associate

In-N-Out Burger
04.2021 - 08.2022
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Trained and mentored junior staff on customer service strategies and techniques.

Target Beauty Associate

Target
11.2019 - 03.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.

Education

High School Diploma -

Tomales High School
Tomales, CA
06.2021

Skills

  • Pos Systems Operation
  • Money Handling
  • Debris and Trash Removal
  • Guest Relations
  • Meal Cooking
  • Inventory Records
  • Critical Thinking
  • Safe Work Practices
  • Cash Register Operations
  • Food Storage
  • Safe Food Handling
  • Daily Food Preparation
  • Stocking and Replenishing
  • Dependable and Cooperative

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Snack Bar Attendant

The Links At Bodega Harbour
08.2022 - Current

In-N-Out Associate

In-N-Out Burger
04.2021 - 08.2022

Target Beauty Associate

Target
11.2019 - 03.2021

High School Diploma -

Tomales High School

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Alejandra Gutierrez