McKenna McCausland
Ridley Park
Summary
I am a dedicated and dependable college student with experience in customer service and fast-paced work environments. Currently studying Health and Physical Education at Indiana University of Pennsylvania, I bring strong communication, teamwork, and time management skills. I take pride in providing excellent service and maintaining a positive attitude. I am looking to contribute to a team while continuing to grow professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Employee
Cannella's Café
Indiana, USA
11.2025 - Current
- Deliver customer service in a fast-paced environment
- Prepare food and beverages while maintaining cleanliness
- Handle transactions and assist customers efficiently
Lead Waitress
The Homemade Restaurant
07.2021 - 11.2025
- Trained and mentored new staff members
- Resolved customer concerns professionally
- Managed high-volume service and promoted menu items
Education
B.S. - Health and Physical Education
Indiana University of Pennsylvania (IUP)
Indiana, PA05.2028
Health Occupations Technology Program -
Indiana County Technology Center
Indiana, PA05.2024
High School Diploma -
Marion Center High School
Marion Center, PA05.2024
Skills
- Leadership
- Communication
- Customer Service
- Time Management
- Organization
- Teamwork
- Event Support
- Conflict Resolution
Certification
- Certified Patient Care Technician (NHA)
- Certified Phlebotomy Technician (NHA)
- Basic Life Support
- Heartsaver First Aid
- Bloodborne Pathogens
- OSHA CareerSafe 10-Hour (Healthcare)
- Stop the Bleed
- NOCTI Health Assisting
Honors And Awards
- Kiwanis Student of the Month
- Principal's Star Student Award
- Rosebud Mining Teen of the Week
- National Honor Society
- National Technical Honor Society
Locations
- Ridley Park, PA
- Indiana, PA
Coaching And Involvement
- Track & Field Assistant (Throws/Meet Support), Measured throws and recorded athlete results, Assisted with scorekeeping and meet organization, Supported coaches and athletes during events
- HLPE Club Member
- Powerlifting Club Member
- Relay for Life Participant
- Student Government Association Senator
Community Service & Volunteer Work
- Blood Drive Volunteer / Donor Ambassador
- Food Drive Volunteer
Timeline
Employee
Cannella's Café
11.2025 - Current
Lead Waitress
The Homemade Restaurant
07.2021 - 11.2025
Health Occupations Technology Program -
Indiana County Technology Center
High School Diploma -
Marion Center High School
B.S. - Health and Physical Education
Indiana University of Pennsylvania (IUP)