McKenna Novachek
Mauston,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Team Associate
Walmart
Tomah, WI
05.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Loaded and unloaded orders at customer's homes or locations.
- Provided product advice to customers to help select most suitable items for individual needs.
- Trained new employees on customer service and organizing strategies.
Daycare Coach
Doogie's Doggy Daycare & Spa
Tomah, WI
06.2019 - 11.2019
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Communicated professionally with pet owners via phone, email, and text.
McDonald's Crew Member
McDonald's
Mauston, WI
04.2017 - 04.2018
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Royall High School
Elroy, WI05.2021
Skills
- Animal Care
- Customer service
- Guest services
- Customer-focused mindset
- Team Goals
- Problem Identification
- Complaint resolution
- Quality control
Timeline
Team Associate
Walmart
05.2023 - Current
Daycare Coach
Doogie's Doggy Daycare & Spa
06.2019 - 11.2019
McDonald's Crew Member
McDonald's
04.2017 - 04.2018
High School Diploma -
Royall High School