Summary
Overview
Work History
Education
Skills
Timeline
Generic

McKenna Novachek

Mauston,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Team Associate

Walmart
05.2023 - Current
    • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
    • Consistently met deadlines and quality goals for accuracy and timeliness.
    • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
    • Helped customers locate products and checked store system for merchandise at other sites.
    • Tracked substitutions and informed customers of changes.
    • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
    • Loaded and unloaded orders at customer's homes or locations.
    • Provided product advice to customers to help select most suitable items for individual needs.
    • Trained new employees on customer service and organizing strategies.

Daycare Coach

Doogie's Doggy Daycare & Spa
06.2019 - 11.2019
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Communicated professionally with pet owners via phone, email, and text.

McDonald's Crew Member

McDonald's
04.2017 - 04.2018
    • Worked well with teammates and accepted coaching from management team.
    • Worked front counter, drive-thru and other areas.
    • Took orders, prepared meals, and collected payments.
    • Provided excellent customer service by greeting customers and meeting quality expectations.
    • Cleaned and maintained all areas of restaurant to promote clean image.
    • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Royall High School
Elroy, WI
05.2021

Skills

  • Animal Care
  • Customer service
  • Guest services
  • Customer-focused mindset
  • Team Goals
  • Problem Identification
  • Complaint resolution
  • Quality control

Timeline

Team Associate

Walmart
05.2023 - Current

Daycare Coach

Doogie's Doggy Daycare & Spa
06.2019 - 11.2019

McDonald's Crew Member

McDonald's
04.2017 - 04.2018

High School Diploma -

Royall High School

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McKenna Novachek