Talayah Litsey
Bardstown,KY
Summary
My name is Talayah Litsey and I am currently a freshman at Bellarmine University. My aspirations are to become a veterinarian. I am a dependable worker with knowledge of customer service, animal care, and healthcare. I am highly organized and self-motivated, with excellent communication and interpersonal skills. I am getting started in veterinary and spending my time obtaining certifications and licenses to improve my knowledge
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Associate
Walmart
07.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Continuously checked products for quality assurance according to strict guidelines.
Kennel Lead/ Desk Manager
The Critter Cradle
01.2023 - Current
- Provide excellent care for all animals in the kennel facility, including feeding, bathing, and exercise/walking
- Maintain a clean and sanitary environment for the animals
- Monitor the health and behavior of animals
- Administer medications as directed by owners
- Coordinate and schedule appointments for grooming, veterinary care, and training
- Assist with intake processes, phone calls, booking reservations, and payment
- Maintain accurate records of animal care.
Electronics TA
Walmart
04.2023 - 12.2023
- Demonstrated adaptability in working with various hardware platforms, software applications, and network configurations related to the electronics field.
- Increased client satisfaction by providing tailored retail consulting services and identifying areas for improvement.
- Maintained a well-organized stockroom, ensuring easy access to products for retail staff.
- Trained new retail employees on store merchandising standards and best practices, enhancing overall team effectiveness.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
Veterinary Receptionist
Central Kentucky Animal Clinic
01.2023 - 01.2023
- Demonstrate veterinary knowledge with the ability to educate and answer client inquiries about animal care, routine procedures, and guide optimal care
- Admit and discharge patients and handle medical record entries accurately using veterinary practice software and alphabetical filing system
- Prepare client invoices for services performed and accurately handle payment transactions.
Lawn and Garden TA
Walmart
01.2021 - 01.2023
- Review customer orders, locate and select merchandise on the salesfloor
- Answer customer questions and help them with their needs
- Stock products on shelves
- Sort products in the backroom
- Ability to communicate, take direction at all levels, and turn it into action
- Work hand-in-hand with team associates to get the job done.
Front Counter Cashier
Captain Ds
06.2021 - 04.2022
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Maintained strong customer relationships through friendly interactions and attentive service.
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Reduced wait times by efficiently multitasking between cash register operation and order preparation duties.
Education
Biology/Prevet Major, Business Marketing Minor -
Bellarmine University
05.2028
High School Diploma -
Bardstown High School
05.2024
Skills
- Customer Service
- Pet handling
- Animal Care
- Blood collection techniques
- Venipuncture
- Patient preparation
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Teamwork
Certification
- Marketing Certification
- General OSHA Certified
- Veterinary OSHA Certified
- BLS/CPR Certified
- Phlebotomy Certification
Timeline
Team Associate
Walmart
07.2024 - Current
Electronics TA
Walmart
04.2023 - 12.2023
Kennel Lead/ Desk Manager
The Critter Cradle
01.2023 - Current
Veterinary Receptionist
Central Kentucky Animal Clinic
01.2023 - 01.2023
Front Counter Cashier
Captain Ds
06.2021 - 04.2022
Lawn and Garden TA
Walmart
01.2021 - 01.2023
Biology/Prevet Major, Business Marketing Minor -
Bellarmine University
High School Diploma -
Bardstown High School
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