Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Mckenna Orr

Tahlequah,OK

Summary

Dynamic Medical Assistant with extensive experience at Medallus Medical Urgent Care, excelling in patient care and blood sample collection. Recognized for exceptional customer service and effective communication, I am detail-oriented and passionate about enhancing patient experiences while ensuring accurate electronic health records and medication administration. Eager to contribute to a collaborative healthcare team.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Medical Assistant

Medallus Medical Urgent Care
American Fork, UT
12.2023 - Current
  • Explained treatment procedures and physicians' instructions.
  • Drawing blood, ordering the correct labs, along with the correct diagnosis codes.
  • Immunizations, including TDap, TD, and Influenza.
  • Preparing and administering the correct dosages of oral medications and injections.
  • Injecting medications, including intramuscular and subcutaneous.
  • Bringing patients to their rooms while maintaining a good bedside manner.
  • Collecting every patient's vitals, such as blood pressure, pulse, oxygen, respiratory rate, temperature, weight, and height.
  • I also have a lot of experience with drug screenings, including collecting the donor's urine sample, determining signs that it may have been tampered with, packaging the sample, and sending it off to the correct laboratory.
  • Answering patient phone calls, answering any questions they have, or helping them solve a problem they may have as quickly and efficiently as possible.
  • Sending out patient referrals for any specialty or imaging under the provider's request.
  • Cleaning, sterilizing, and wrapping suture instruments.
  • Cleaning and sanitizing patient rooms after they have left.
  • Scanning patient charts into the EHR when the charts are no longer being used.
  • I have experience in doing sports physicals, as well as federal DOT physicals and drug screens.
  • I can clean wounds in preparation for the provider to place sutures.
  • Wrapping patients' wounds and explaining aftercare for the patients' wounds at home.
  • I can place any DME or splinting, such as finger splints, shoulder immobilizers, knee hinges, wrist splints, back braces, post-op shoes, walking boots, and crutches, as well as explain the instructions and maintenance of the DME to the patient.
  • I collect all of the patients' medical history, including their pharmacy, current medications, allergies, family history, past surgeries, chronic illnesses, tobacco, alcohol, or any illegal substance use, sexual activity, etc.
  • Swabbing patients for different tests, either oral or nasal, such as influenza, COVID, Strep A, and B, and RSV.
  • Collecting urine samples for a urinalysis, or if we send a urine culture to the lab for the patient.
  • Charting every patient's vitals and medical history, as well as creating the note for the provider.
  • Collecting blood samples through blood draws or finger pokes, depending on what tests the provider requests.
  • Running in-clinic testing, such as glucose, A1C, hemoglobin, urinalysis, and gonorrhea and chlamydia.
  • I can perform an ear lavage, including instruments such as an ear wash tip, docusate used as a softener, and a solution mixed with warm water and hydrogen peroxide.
  • Setting up suture kits for the provider.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Conducted EKGs at the ordering physician's request.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Educated patients about medications, procedures and physician's instructions.
  • Documented notes during patient visits.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Organized charts, documents and supplies to maintain team productivity.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Recognized by management for providing exceptional customer service.
  • Completed day-to-day duties accurately and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Operated a variety of machinery and tools safely and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • I have also recently completed a Limited Radiological Technician course and will be receiving my license by the end of March 2025 or the beginning of April 2025 by the ARRT.
  • I have been taking patient X-rays for the past 90 days under the supervision of another licensed technician.
  • I am licensed to take X-rays of all extremities, podiatry, spine, and chest.
  • I can report and send out patient X-rays to the radiologist, as well as speak to the patient over the phone to give them the results of their radiology report.
  • Maintaining good, friendly relationships with my colleagues.
  • I try to be as helpful as I can for my co-workers, so I will cover shifts as much as I can in order for the clinic to remain less chaotic.
  • I can navigate any system on the computer in order to chart patients and check any emails.
  • I can place any ortho glass splint correctly under the ordering provider's request.
  • Assisting in vaginal swab procedures by setting up a pelvic exam tray with all the supplies needed.
  • Explaining correct instructions to patients when we need any swabs or samples for STD testing.

Education

High School Diploma -

Cedar Valley High School
Eagle Mountain, UT
05-2021

Skills

  • Patient care
  • Blood sample collection
  • Electronic health records
  • Radiological procedures
  • Medication administration
  • Customer service
  • Team collaboration
  • Time management
  • Effective communication
  • Detail-oriented
  • Sterilization techniques
  • Data entry
  • Lab equipment calibration
  • Patient assessments
  • Suture removal
  • CPR
  • Respiratory equipment utilization
  • Inventory and supply management
  • Patient assessments and care
  • Phlebotomy techniques
  • Vital signs and examinations
  • Certified in basic life support (BLS)
  • Phlebotomy
  • Compassionate

Affiliations

  • I love to exercise and move my body as much as possible on my off days. I also enjoy learning new skills. I am always looking and researching topics that will improve my knowledge in the health care field.

Certification

  • Phlebotomy Certification
  • Limited Radiological Technician

References

References available upon request.

Timeline

Medical Assistant

Medallus Medical Urgent Care
12.2023 - Current

High School Diploma -

Cedar Valley High School

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Mckenna Orr