McKenna Rucker
Greenwood,South Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Server
Wesley Commons
Greenwood, United States
11.2025 - Current
- Serving customers food and beverages.
- Customer service.
Server/Waiter
El Centenario
Greenwood, United States
05.2022 - 08.2025
- Delivered exceptional customer service by promptly addressing and resolving customer inquiries, concerns, and complaints, resulting in increased customer satisfaction
- Maintained a high level of professionalism and empathy while interacting with customers, ensuring a consistently positive dining experience
- Managed multiple tables simultaneously during peak hours, demonstrating exceptional multitasking skills and maintaining service quality
- Collaborated with kitchen staff to ensure timely delivery of food orders, reducing wait times and improving overall guest satisfaction
- Provided personalized menu recommendations based on customer preferences and dietary restrictions, enhancing guest experience
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies, contributing to a safe and welcoming environment
- Processed cash transactions accurately using POS system, maintaining a balanced cash drawer at the end of each shift
- Adhered to all food safety regulations, ensuring the health and well-being of customers and compliance with standards
- Coordinated with team members to assign tables efficiently, optimizing seating arrangements and reducing wait times
- Resolved customer complaints or concerns promptly and professionally, ensuring a positive dining experience and repeat business
- Assisted in training new servers on restaurant policies, procedures, and best practices, improving team performance and service quality
- Developed strong product knowledge including ingredients used in dishes, enabling detailed information sharing about menu items
- Assisted in the setup and breakdown of dining areas for special events, ensuring seamless transitions between services
- Managed multiple tasks simultaneously while maintaining professionalism and efficiency, supporting smooth restaurant operations
- Collaborated with team members to foster a positive work environment focused on delivering excellent customer service
Education
High School Diploma -
Belton Honea Path High School
Honea Path, SC05-2012
Skills
- Decision-making
- Time management
- Problem resolution
- Friendly, positive attitude
- Good Telephone Etiquette
- Organization and time management
- Social perceptiveness
- Dependable and responsible
Certification
- CPR-American Heart Association
Timeline
Server
Wesley Commons
11.2025 - Current
Server/Waiter
El Centenario
05.2022 - 08.2025
High School Diploma -
Belton Honea Path High School