Educated partners on best practices for submitting high-quality opportunities, enhancing AWS co-sell engagement.
Created workflow documentation and reporting dashboards, cutting partner engagement response time to four days.
Streamlined qualification processes, reducing SLA from 45 days to 18 days.
Associate Account Executive
Amazon Web Services (AWS)
04.2021 - 01.2022
Generated qualified enterprise sales opportunities through outbound prospecting, account research, and lead qualification, contributing to revenue growth in the US-West territory.
Conducted discovery meetings, product demonstrations, and customer presentations to advance sales opportunities.
Collaborated with Account Executives, Solution Architects, and cross-functional teams to align AWS cloud solutions with customer business objectives, enhancing client satisfaction and retention.
Achieved 125% attainment against performance metrics, reflecting consistent overachievement in sales targets.
Recognized with the Rookie of the Year Award for outstanding sales performance.
Senior Partner Development Manager
SkyKick Inc.
08.2018 - 04.2021
Exceed sales revenue goal every single quarter.
Manage 500+ partners within the Microsoft O365 ecosystem in both Northeast and Southeast territories.
Navigate through scoping conversations to better understand partner needs and uncover how SkyKick platforms can fill gaps in their business and help them to accomplish business goals.
Onboard new SkyKick partners by educating them on available resources and leading them on a path to product standardization.
Reengaged inactive partners to identify new business opportunities with SkyKick.
Delivered live product demos showcasing O365 Migration, O365 Backup, and Cloud Manager to partners.
Developed customized email campaigns, follow-ups, and phone calls to maintain partner engagement and awareness of SkyKick.
Pursue new opportunities organized by Sales Development Representatives.
Track all progress in an organized way through CRM.
Business Development Representative
Bizible
Seattle, USA
07.2017 - 08.2018
Exceeded or met quota every month (consistently in top 3 performers on the team).
Scheduled meetings for Account Executives with prospects, resulting in increased sales opportunities and higher conversion rates.
Cold called potential customers to engage interest in the product.
Developed email sequences for business development team to enhance outreach efforts.
Crafted custom emails tailored to the unique position and interests of individual prospects.
Received recognition as a top performer by winning the 'Rising Star' award and several 'Top Sales' trophies.
Team of Experts Customer Care Representative
T-Mobile
Bellingham, USA
11.2016 - 07.2017
Exceeded set metric goals every single month by at least 10%.
Resolved complex billing and business issues through quick and effective problem solving, often involving multiple departments and extensive follow-up.
Coordinated communication between customers and business support teams to effectively resolve issues.
Applied communication and empathy skills to deescalate upset customers in challenging situations.
Job Performance measured using metrics based on sales, customer satisfaction and efficiency.
Developed sales tactics and strategies that enhanced product offerings and added value to customer accounts.