MCKENNA SANFORD
Seattle,WA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Server
Westin Hotel
Kansas City, MO
04.2026 - 07.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Trained new servers on menu knowledge and service protocols.
- Collaborated with kitchen staff to coordinate timely food delivery.
- Handled cash register transactions accurately and efficiently.
Server
Kona Grill
Kansas City, MO
07.2025 - 04.2026
- Entered and processed 100+ digital orders per shift through Aloha POS with exceptional accuracy.
- Managed payment data, receipts, and end-of-shift reports with zero discrepancies.
- Handled sensitive customer payment information with discretion and precision.
- Demonstrated strong multitasking, organization, and time management in fast-paced conditions.
Server/Bartender
Red Robin
Kansas City, MO
03.2023 - 07.2025
- Entered high-volume orders and payment details quickly and accurately into POS systems.
- Identified and corrected discrepancies in order entries using digital logs.
- Managed customer data, seating systems, and nightly financial totals.
Server/Bartender
Sushi Haru
Kansas City, MO
04.2021 - 03.2023
- Processed orders, payments, and customer records using digital systems with strong accuracy.
- Balanced receipts and payment data, demonstrating strong numerical detail orientation.
- Recognized for dependable performance and accuracy under pressure.
Education
BA - Music Theatre Performance
University of Central Missouri
05.2026
Skills
- Typing (80 WPM, 99% accuracy)
- Microsoft Excel, Word & Outlook
- Google Sheets, Docs & Drive
- Data Entry & Verification
- CRM & Database Navigation
- Aloha POS/Toast Experience
- Zoom, Microsoft Teams & Slack
- Exceptional customer service
- Strong work ethic
Languages
French - Highly proficient
Transferrable Skills
- Remote-Ready
- Independent & Self-Directed Work
- Attention to Detail
- Fast, Accurate Typing
- Time Management
- Problem-Solving
- Deadline-Driven Productivity
- Professional Digital Communication
- Home Office Setup
- High-speed internet connection
- Dedicated quiet workspace
- Laptop with webcam & microphone
- Familiarity with remote communication software
Timeline
Server
Westin Hotel
04.2026 - 07.2026
Server
Kona Grill
07.2025 - 04.2026
Server/Bartender
Red Robin
03.2023 - 07.2025
Server/Bartender
Sushi Haru
04.2021 - 03.2023
BA - Music Theatre Performance
University of Central Missouri