McKenna Stewart
East Lansing,MI
Summary
Current student at Michigan State University with 5+ years of experience in customer and food service with a passion to serve others!
Overview
2
2
years of professional experience
Work History
Bartender
The Willows Bar And Grill
Coldwater, MI
04.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Improved customer satisfaction by efficiently resolving complaints and addressing special requests.
- Enhanced team performance with regular training sessions focused on customer service skills and product knowledge.
Server
Bill Grill House
Coldwater, MI
02.2022 - 04.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Bachelor of Science - Kinesiology, Minor in Business
Michigan State University
East Lansing, MI05.2026
High School Diploma -
Coldwater High School
Coldwater, MI04.2022
Skills
- Health Codes Compliance
- Food Preparation
- Food Running
- Beverage Preparation
- Food Service
- Menu Memorization
- Payment Processing
- Handling Difficult Customers
- Team Training and Development
- Engaging Personality
Timeline
Bartender
The Willows Bar And Grill
04.2023 - Current
Server
Bill Grill House
02.2022 - 04.2023
Bachelor of Science - Kinesiology, Minor in Business
Michigan State University
High School Diploma -
Coldwater High School