Summary
Overview
Work History
Education
Skills
Timeline
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McKenna Stewart

East Lansing,MI

Summary

Current student at Michigan State University with 5+ years of experience in customer and food service with a passion to serve others!

Overview

2
2
years of professional experience

Work History

Bartender

The Willows Bar And Grill
04.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Improved customer satisfaction by efficiently resolving complaints and addressing special requests.
  • Enhanced team performance with regular training sessions focused on customer service skills and product knowledge.

Server

Bill Grill House
02.2022 - 04.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

Bachelor of Science - Kinesiology, Minor in Business

Michigan State University
East Lansing, MI
05.2026

High School Diploma -

Coldwater High School
Coldwater, MI
04.2022

Skills

  • Health Codes Compliance
  • Food Preparation
  • Food Running
  • Beverage Preparation
  • Food Service
  • Menu Memorization
  • Payment Processing
  • Handling Difficult Customers
  • Team Training and Development
  • Engaging Personality

Timeline

Bartender

The Willows Bar And Grill
04.2023 - Current

Server

Bill Grill House
02.2022 - 04.2023

Bachelor of Science - Kinesiology, Minor in Business

Michigan State University

High School Diploma -

Coldwater High School

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McKenna Stewart