McKenna Wells
Fairbanks,AK
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
2
2
years of professional experience
Work History
Sales Specialist
Lowes
04.2023 - Current
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Drafted, finalized and submitted paperwork to complete sales.
- Created and implemented sales strategies to successfully meet company targets.
- Partnered with marketing teams to provide insight about development of product pitches, boosting sales projections 21%.
Cashier
Lowes
12.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Team Member
Follett - UAF Bookstore
08.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
Sales Associate
Ripcurl
03.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Associate of Applied Science - Early Childhood Education
University of Alaska Fairbanks
Fairbanks, AK05.2025
Skills
- Revenue Growth
- Feature Demonstrations
- Staff Training
- Inventory Coordination
- Acquire New Business
- Active Learning
- Contact Management Systems
Languages
American Sign Language
Professional Working
Timeline
Sales Specialist
Lowes
04.2023 - Current
Cashier
Lowes
12.2022 - 04.2023
Team Member
Follett - UAF Bookstore
08.2022 - 01.2023
Sales Associate
Ripcurl
03.2021 - 03.2022
Associate of Applied Science - Early Childhood Education
University of Alaska Fairbanks