MCKENNA WILKERSON
Summary
Strong foundation in human behavior, research, and community engagement. Psychology professional with experience supporting diverse populations and fostering positive, person-centered environments. Skilled in communication, collaboration, and problem-solving within fast-paced and team-oriented settings. Committed to promoting well-being, adaptability, and effective interpersonal relationships across professional environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Manning Family Children's Hospital
New Orleans, LA
09.2025 - Current
- Monitored patient behavior and emotional state, ensuring safety and well-being.
- Led group therapy sessions to facilitate communication and peer support among patients.
- Implemented crisis intervention strategies to de-escalate challenging situations.
- Documented patient progress and incidents accurately in electronic health records.
Manager
The Bank Antiques
01.2018 - 09.2025
- Assisted customers by providing guidance, support, and clear communication, building strong relationships and trust.
- Supported business operations by driving sales, streamlining organization, billing processes, and answering phones.
- Took initiative to address challenges, adapt to changing demands, and ensure tasks were completed efficiently.
Education
Bachelor - Psychology
Loyola University New Orleans
12-2024
Skills
- Problem-solving under pressure
- Organization and task management
- De-escalation techniques
- Crisis intervention
- Adaptability in changing environments
- Team Player
- Critical thinking and problem solving
Certification
Crisis Prevention Institute certification
Basic Life Support (BLS)- American Heart Association
Timeline
Mental Health Technician
Manning Family Children's Hospital
09.2025 - Current
Manager
The Bank Antiques
01.2018 - 09.2025
Bachelor - Psychology
Loyola University New Orleans