McKenna Wistrom
Denver,CO
Summary
Hardworking and reliable Senior Account Manager with strong ability in coordinating and managing the sourcing of customer's loads and remaining in constant communication with customers and carriers. Offering customer service, communication, and analytical skills. Highly organized, excellent critical thinking, proactive and punctual with team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Senior Account Manager
Uber Freight
10.2022 - Current
- Tracking and monitoring incoming and outgoing transportation performance, ensuring carrier compliance and that all loads are covered in a timely manner.
- Dynamically planning loads while engaging with multiple stakeholders.
- Performing inbound load planning activities through management of various accounts- both internal and external.
- Monitoring the performance of carriers and utilizing data to identify opportunities, to improve overall program profitability.
LTL Planner
Uber Freight
02.2020 - 10.2022
- Establishing new accounts and creating process improvements while onboarding customers.
- Monitoring daily emails and providing the best customer service.
- Time management and organizational skills, including the ability to manage multiple customers.
- Monitoring in-transit orders to ensure requested pickup/delivery are met to customer's standards.
- Prioritize and execute requests from customers within deadlines.
Education
BS Degree - Communication Disorders And Sciences
UNIVERSITY oF ARKANSAS FAYETTEVILLE
Fayetteville, AR05.2017
Skills
- Customer and Automation focused
- Time and Task Management
- Transportation Management
- Team player with great communication and analytical skills
- Social Media: Digital Marketing & Advertising
- Retail Link
- Microsoft Office (Excel, Word and PowerPoint)
- Service oriented
- LTL, FTL, Intermodal, Reefer
Timeline
Senior Account Manager
Uber Freight
10.2022 - Current
LTL Planner
Uber Freight
02.2020 - 10.2022
BS Degree - Communication Disorders And Sciences
UNIVERSITY oF ARKANSAS FAYETTEVILLE
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