McKenzie Askew
Fort Mitchell,KY
Summary
Skilled ClickList Associate with background in customer service and order fulfillment. Experience includes accurate picking, packing, and delivery of online orders along with managing inventory control to maintain stock levels. Strengths include effective communication skills and ability to quickly learn new technology for improved efficiency. Demonstrated impact in previous roles by consistently providing high-quality customer service and meeting delivery schedules.
Overview
1
1
year of professional experience
Work History
ClickList Associate
Kroger
Union, KY
07.2022 - 01.2023
- Greeted customers upon arrival and provided assistance with their ClickList orders.
- Assisted customers in navigating the ClickList website, including selecting items, modifying order details, and submitting payment information.
- Verified customer orders for accuracy before bagging groceries for pickup.
- Stocked shelves throughout the store to ensure product availability for online shoppers.
- Processed online orders by retrieving items from storage area and packing them into bags according to grocery list.
- Ensured that all products were properly labeled with expiration dates prior to bagging.
- Troubleshot technical issues related to online ordering process and resolved customer complaints quickly and effectively.
- Performed daily inventory checks of stock levels in order to maintain accurate records of available products for purchase online.
- Followed food safety guidelines when handling perishable goods such as dairy, meat, seafood.
- Utilized scanning equipment to accurately enter item codes into system for tracking purposes.
Education
Bachelor of Science - Psychology
Ohio University
Athens, OH08-2024
Skills
- Customer Service
- Product Knowledge
- Data Entry
- Prioritization
- Grammar
- Computer Proficiency
- Problem-solving abilities
- Critical Thinking
- Typing proficiency
- Microsoft Office Suite
Timeline
ClickList Associate
Kroger
07.2022 - 01.2023
Bachelor of Science - Psychology
Ohio University
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