McKenzie Chance
Oklahoma City,OK
Summary
Dedicated Guest Service Associate committed to maintaining customer satisfaction and contributing to company's success. Outgoing and polite professional possessing strong problem-solving and conflict resolution abilities paired with proficiency. Offering 3-year background providing exemplary guest services such as handling guest concerns and complaints, facilitating concierge services and recommending local hot spots and attractions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Service Associate/Cashier
Target
11.2023 - 01.2024
- I was a cashier for target
- I also stocked the floor and filled pick up orders
To-Go Specialist
Ted's Café Escondido
08.2023 - 11.2023
- I was in to gos at teds taking care of orders answering the phones and making sure orders were correct
CNA - Certified Nursing Assistant
Bartlesville Assisted Living
08.2022 - 01.2023
- Home health
- Helpings with any tasks
- Making sure the patient is comfortable and clean
Cashier
Walgreens
04.2021 - 02.2022
- I was a customer service associate and I would check customers out, stock shelves, print off photos, and keep the store clean
- Helped customers find what they are looking for
- Handled returns and exchanges
- Handled cash and credit transactions
- Stocked merchandise
- Welcomed customers
Cashier
Torchy's Tacos
03.2020 - 11.2020
- I would take the guests orders and handle the cash register
- Greeted guests
- Handled guest complaints and concerns
Cashier
HIDEAWAY PIZZA
06.2018 - 02.2019
- I was support for the store and would seat guests, take to-go orders, clean tables, and deliver food to tables
- Welcomed guests
Birthday Party Hostess
Chuck E. Cheese
01.2018 - 05.2018
- I would set up for birthday parties and make sure the kids were happy and felt special and the parents didn't have to lift a finger
Scare Actor
FRONTIER CITY
09.2017 - 11.2017
- I was a scare actor for two years at the haunted house
Education
Trade School - Nursing
Tri County Technology Center
Bartlesville, OK05.2022
High school diploma -
Northwest Classen High School
Oklahoma City, OK05.2019
Skills
- Customer service
- Cash handling
- Food Service
- Host/Hostess
- Cashiering
- Sales
- Busser
- Serving Experience
- Cash register
- Serving
- Guest services
- English
- Communication skills
- Retail management
- Shift management
- Team management
- Organizational skills
- Time management
- Stocking
- Restaurant experience
- Coffee experience
- Phone etiquette
- Retail math
- Payment Processing
- Patience and composure
- Food and Beverage Area Setup
- Spa Treatment Coordination
- Multitasking Abilities
- Reliability
- Active Listening
- Team Collaboration
- Team building
- Goal Setting
Certification
Nurse Aide Certification 05/22/22 - 05/22/24
Timeline
Guest Service Associate/Cashier
Target
11.2023 - 01.2024
To-Go Specialist
Ted's Café Escondido
08.2023 - 11.2023
CNA - Certified Nursing Assistant
Bartlesville Assisted Living
08.2022 - 01.2023
Cashier
Walgreens
04.2021 - 02.2022
Cashier
Torchy's Tacos
03.2020 - 11.2020
Cashier
HIDEAWAY PIZZA
06.2018 - 02.2019
Birthday Party Hostess
Chuck E. Cheese
01.2018 - 05.2018
Scare Actor
FRONTIER CITY
09.2017 - 11.2017
Trade School - Nursing
Tri County Technology Center
High school diploma -
Northwest Classen High School