McKenzie Collins
South Bend,IN
Summary
Motivated, enthusiastic team player with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Registered behavioral technician
LEARN Behavioral
05.2023 - Current
- Worked one-on-one with children diagnosed with autistic disorder in a childcare school-like setting.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed and maintained positive relationships with clients to create a safe and supportive environment.
Barista
Starbucks
10.2022 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Retail Sales Associate
Sally's Beauty Suppy
04.2021 - 04.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Receptionist
M&M Income Tax
01.2019 - 04.2021
- Responsible for filing and managing hundreds of client's files and tax information.
- In charge of regular cleaning of the office, as well as keeping up with the stocks of supplies and ordering new ones
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Crew Member
Little Caesars
06.2020 - 11.2020
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Marian High School
Mishawaka05.2021
Clinical Psychology
Saint Mary's College
Notre Dame, INSkills
- Customer Service
- POS System Operation
- Cash Register Operation
- Safe Food Handling Practices
- Customer Relations
- Worker Training
Timeline
Registered behavioral technician
LEARN Behavioral
05.2023 - Current
Barista
Starbucks
10.2022 - 05.2023
Retail Sales Associate
Sally's Beauty Suppy
04.2021 - 04.2022
Crew Member
Little Caesars
06.2020 - 11.2020
Receptionist
M&M Income Tax
01.2019 - 04.2021
High School Diploma -
Marian High School
Clinical Psychology
Saint Mary's College