McKenzie David
Macungie,PA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
Work History
Stall Cleaner
Horseman’s Hollow Equestrian Center
Zionsville, PA
04.2018 - Current
- Maintain, pristine, stable conditions, ensuring optimal health for equines. Implement efficient, cleaning protocols, reducing waste and enhancing overall facility hygiene.
- Streamline stall cleaning process, boosting productivity. Collaborate with team to improve waste management, resulting in cost saving measures.
- Foster a clean, safe environment for horses and riders. Assist in daily care, routines, contributing to the well-being of animals and smooth operation of the center.
Hostess
Stoned Crab
Macungie, PA
12.2015 - 04.2018
- Welcome to guest with warmth, managed reservations, efficiently, and insured, smooth, seating, flow, enhancing overall dining experience and customer satisfaction.
- Optimized table turnover rates, reducing wait times and increasing customer satisfaction during peak hours, contributing to improved restaurant revenue.
- Coordinated seamlessly with servers and kitchen staff, facilitating effective communication to meet diverse customer needs and dietary requirements.
- Maintained meticulous reservation records, accurately managed waitlist, and promptly addressed customer inquiries, ensuring a well-organize front-of-house operation.
- Provided guidance to new team members, sharing best practices in customer service and conflict resolution, fostering a positive work environment.
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NH12-2024
Associate of Applied Science - Business Management
Lehigh Carbon Community College
Schnecksville, PA05-2022
High School Diploma -
Emmaus High School
Emmaus, PA06-2019
Skills
- Customer service
- Team Collaboration
- Organizational skills
- Communication skills
- Adaptability
Timeline
Stall Cleaner
Horseman’s Hollow Equestrian Center
04.2018 - Current
Hostess
Stoned Crab
12.2015 - 04.2018
Bachelor of Science - Accounting
Southern New Hampshire University
Associate of Applied Science - Business Management
Lehigh Carbon Community College
High School Diploma -
Emmaus High School
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