Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

McKenzie Flynn

Lexington,NE
McKenzie Flynn

Summary

Driven Admissions Advisor with a proven track record at Edmentum, enhancing student satisfaction through exceptional customer service and adept enrollment management. Demonstrates a goal-oriented mindset and marketing acumen, significantly contributing to program enthusiasm and financial aid facilitation. Balances problem-solving skills with a professional demeanor, embodying the ideal blend of hard and soft skills.

Overview

5
years of professional experience

Work History

Edmentum

Admissions Advisor
06.2022 - Current

Job overview

  • Enhanced overall student satisfaction by providing exceptional customer service and guidance throughout the admissions process.
  • Worked with financial aid office to verify students' applications and discuss payment options.
  • Served as a positive ambassador for our institution by maintaining a professional demeanor and demonstrating genuine enthusiasm for the programs and services offered.
  • Answered approximately 30 incoming calls and emails per day from customers.

Teresa And Lars Bidstrup

Nanny
09.2020 - 05.2022

Job overview

  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Eye Surgical Associates

Ophthalmic Technician
05.2019 - 07.2020

Job overview

  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
  • Performed thorough medical history assessments as part of pre-examination process for new patients.

Education

Milford High School
Milford, NE

High School Diploma
05.2016

Skills

  • Student and Parent Support
  • Goal-oriented mindset
  • Enrollment Management
  • Marketing knowledge
  • Problem-Solving
  • Attention to Detail
  • Relationship Development

Timeline

Admissions Advisor

Edmentum
06.2022 - Current

Nanny

Teresa And Lars Bidstrup
09.2020 - 05.2022

Ophthalmic Technician

Eye Surgical Associates
05.2019 - 07.2020

Milford High School

High School Diploma
McKenzie Flynn