McCoy Croft
Platteville,WI
Summary
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Manager
Millennium Cinema
Platteville, WI
08.2024 - Current
- Led team in daily operations, ensuring exceptional customer service, and efficient workflow.
- Managed scheduling and staffing to optimize resource allocation during peak hours.
- Identified training opportunities, leading to improved performance, and team development.
Salesman
Ashley Furniture
Platteville, WI
08.2023 - 08.2024
- Delivered exceptional customer service by engaging with clients to understand needs and preferences.
- Trained and mentored new sales associates on best practices in product knowledge and customer interaction.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Pharmacy Technician
Hartig Drug Stores
Fennimore, WI
09.2022 - 08.2023
- Managed prescription medication orders and verified accuracy of patient profiles.
- Assisted pharmacists in preparing and dispensing medications, ensuring compliance with regulations.
Education
High School Diploma -
Fennimore High School
Fennimore, WI05-2014
Skills
- Effective Team Leadership
- Task Delegation
- Goal Setting
- Decision-Making
- Employee Training and Development
- Customer Engagement
- Staff Management
- Operational Planning
Accomplishments
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Manager
Millennium Cinema
08.2024 - Current
Salesman
Ashley Furniture
08.2023 - 08.2024
Pharmacy Technician
Hartig Drug Stores
09.2022 - 08.2023
High School Diploma -
Fennimore High School