MCKENZIE LANE
PHOENIX,AZ
Summary
Social worker with over 4 years of experience specializing in crisis management and client advocacy. Proven knowledge in case preparation, public speaking, and conflict resolution, ensuring comprehensive client support. Passionate about personal emotional intelligence and advanced communication skills to drive positive client outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
NON CAPITAL MITIGATION SPECIALIST
Office of the Legal Advocate of Maricopa County
Phoenix, AZ
05.2023 - 12.2024
- Developed comprehensive mitigation strategies by assessing client backgrounds, and enhancing case outcomes.
- Collaborated with legal teams to analyze data, ensuring thorough case preparation and client advocacy
- Presented findings to court officials, effectively advocating for clients' needs and legal rights.
- Created resources for the mitigation team, including an Expert Witness Database, improving efficiency.
- Supervised an intern, providing guidance, and allowing her to assist on cases, fostering team growth.
SHELTER ADVOCATE
A New Leaf
Glendale, AZ
09.2022 - 05.2023
- Provided crisis interventions and referrals for domestic violence hotline, ensuring victim safety
- Coordinated resources and support for shelter residents, addressing immediate needs effectively
- Participated in care coordination for clients preparing to leave the shelter, ensuring smooth transitions
CRISIS RESPONSE SPECIALIST
Spectrum Healthcare
Phoenix, AZ
10.2021 - 06.2022
- Stabilized and de-escalated crises in children, assessing higher care needs, ensuring community safety
- Developed and implemented safety plans, documented in electronic health records, followed up for ongoing support
- Completed follow-up well-checks, providing resources and ensuring clients' safety and stability
PARENT AIDE FIELD LEAD
RY Services
Tempe, AZ
08.2020 - 10.2021
- Developed skill sessions to enhance parenting capacities using DCS curriculum and thorough research
- Advocated for clients with case managers to support their progress and development
- Supervised mandated visitations, documenting observations for reporting and session improvement
- Promoted to field lead after 9 months, overseeing weekly supervision, training, and documentation review
Education
MASTERS OF SOCIAL WORK -
Ohio State University
05-2025
BACHELORS OF ARTS - SOCIAL WORK
Arizona State University
05.2023
Skills
- Microsoft Suite
- Crisis management
- Client advocacy
- Case preparation
- Public speaking
- Report writing
- Conflict resolution
- Time management
- Emotional intelligence
Populations Served
- Juveniles- 10+ years
- People with an SMI (Seriously Mentally Ill) Designation- 2+ years
- Families involved with DCS/CPS- 2+ years
- Survivors of Domestic Violence- 2+ years
- People with Substance Abuse Issues- 2+ years
- Persons involved with the criminal justice system- 1.5+ years
- Supervisory experience- 1.5 years
Accomplishments
- 1 year with The Office of the Public Advocate of Maricopa County (Mitigation Specialist) - Bachelor's
- 1 year with MarSell Wellness (Individual, Group, and Family Therapy) - Master's
Certification
- eClinical Works
- Simple Practice
- AdvancedMD
- InSyncHCS
- Avatar
Timeline
NON CAPITAL MITIGATION SPECIALIST
Office of the Legal Advocate of Maricopa County
05.2023 - 12.2024
SHELTER ADVOCATE
A New Leaf
09.2022 - 05.2023
CRISIS RESPONSE SPECIALIST
Spectrum Healthcare
10.2021 - 06.2022
PARENT AIDE FIELD LEAD
RY Services
08.2020 - 10.2021
- eClinical Works
- Simple Practice
- AdvancedMD
- InSyncHCS
- Avatar
MASTERS OF SOCIAL WORK -
Ohio State University
BACHELORS OF ARTS - SOCIAL WORK
Arizona State University
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