McKenzie Mulcare
New Paltz
Summary
Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in machine maintenance, customer service, and credit card account handling.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
08.2025 - Current
- Prepared and served a variety of coffee beverages with attention to quality and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols.
- Managed cash register operations, accurately processing transactions and handling customer inquiries efficiently.
Sales Account Manager
Advanced Business Solutions
11.2023 - 05.2025
- Customer service rep for over 300 credit card processing accounts
- Created advertisements for merchants
- Handled cancellations and installations of equipment
- Worked with POS companies and potential clients to find best fit
Retail
Legoland
03.2023 - 03.2024
- Carry over 50 pounds worth of merchandise
- Constantly restocking the floor/ unpacking multiple pallets a day
- Working on register and communicating with guests
- Rearranging the store based on different sales and holidays
Crew member
Dunkin Donuts
10.2022 - 03.2023
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Accurately operated cash register to process customer payments.
- Collaborated with team members to complete orders.
- Front counter, drive-thru and other areas.
- Food preparation area, equipment and utensils clean and sanitary.
Crew member
Dunkin Donuts
02.2022 - 10.2022
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Accurately operated cash register to process customer payments.
- Collaborated with team members to complete orders.
- Front counter, drive-thru and other areas.
- Food preparation area, equipment and utensils clean and sanitary.
Attractions host
Legoland
03.2021 - 10.2021
- Helped children and families find favorite attractions and characters to optimize guest experience.
- Greeted guests and answered general questions about the park and all attractions.
- Performed opening monologue and shared important safety information before activating ride.
Education
bachelors - business entrepreneurship
SUNY New Paltz
09.2025
associates - business administration
Orange County Community College
05.2025
high school diploma - undefined
Minisink Valley High School
06.2022
Skills
- Quick at learning new technology
- Self- motivated and hardworking
- Multitasking
- Works well with others/ communication
- Time management
- Attention to detail
- Cleanliness
Timeline
Barista
Starbucks
08.2025 - Current
Sales Account Manager
Advanced Business Solutions
11.2023 - 05.2025
Retail
Legoland
03.2023 - 03.2024
Crew member
Dunkin Donuts
10.2022 - 03.2023
Crew member
Dunkin Donuts
02.2022 - 10.2022
Attractions host
Legoland
03.2021 - 10.2021
associates - business administration
Orange County Community College
high school diploma - undefined
Minisink Valley High School
bachelors - business entrepreneurship
SUNY New Paltz
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