McKenzie Owens

•Accurately filled and dispensed numerous prescriptions daily, ensuring patient safety and adherence to medication guidelines providing a collaborative experience in their medical treatment plan.

•Managed medication inventory, regularly conducted audits, and oversaw stock quantities to limit prescription delays for optimal patient convenience and satisfaction.

•Coordinated with pharmacists and associates to verify information and resolve discrepancies, improving patient comprehension and minimizing delays for clarification.

•Mastered Connexus, TASCO, and other pharmacy software systems, fluently updated patient charts and optimized on incoming workflow to reduce transaction complications and pharmacist interventions.

•Consistently increased education level, adapting to new regulations, state guidelines, recalls, and medication developments decreasing insurance and prescription related errors.

•Resolved patient concerns regarding prescription status, insurance billing, and stock inquiries while concurrently maintaining high call volumes and abiding by HIPAA regulations, whether via telephone or in person, boosting proactive patient interactions.

• Supervised groups of five to twenty children ranging in ages from six months to twelve years in age promoting consistency within developing age groups as transitions occurred simultaneously.
• Curated age appropriate lesson plans centered around play based learning skills advancing cognitive, social, and emotional growth.
• Educated and assisted in potty training, changing over forty diapers daily exceeding optimal health and hygiene standards.
• Maintained daily communication with parents developing a strong and collaborative relationship to improve classroom progress and foster a growth- oriented dynamic.
• Administered first aid and medication assistance as needed in compliance with state regulation and/or physician instruction, strengthening wellness and inclusion through attentive care.
• Adhered to state regulations providing a sanitary learning environment advancing attendance outcomes.

• Memorized menu items to efficiently assist with guest inquiries, recommendations, and item exchanges increasing guest satisfaction.
• Operated point of sale and ordering systems, familiarizing the applications to ensure accurate transactions and reduce system errors.
• Managed the fulfillment of catering orders and deliveries providing guests with hospitable and thorough service.
• Assisted in the placement of in store, telephone, and online order requests, establishing precise documentation to limit restaurant setbacks.
• Conducted sanitation requirements, complying with board regulations to improve the restaurant’s environment and uphold patron standards.