Mckenzie Penton
Pensacola
Summary
Proven leader and efficient problem-solver, I excelled at Bavaria by enhancing team performance and customer satisfaction. Expert in time management and customer service, I significantly improved service delivery and office efficiency at Sportsman Truck & Auto. Skilled in fostering professional relationships and streamlining processes, my focus is on achieving and surpassing goals.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
3
3
years of professional experience
Work History
Expo Manager
Bavaria
09.2024 - 02.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Office Clerk
Sportsman Truck & Auto
03.2022 - 07.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Increased office efficiency by maintaining accurate filing systems and streamlining administrative processes.
Education
Associate of Arts - Nursing
Pensacola State College
Pensacola, FL05-2027
High School Diploma -
West Florida Highschool
Pensacola, FL05-2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Goal setting
- Documentation and reporting
Timeline
Expo Manager
Bavaria
09.2024 - 02.2025
Office Clerk
Sportsman Truck & Auto
03.2022 - 07.2024
Associate of Arts - Nursing
Pensacola State College
High School Diploma -
West Florida Highschool
Similar Profiles
María Juliana FrancoMaría Juliana Franco
Gerente Nacional de Trade Marketing para NABS y Beyond Beer at BAVARIAGerente Nacional de Trade Marketing para NABS y Beyond Beer at BAVARIA
Pelton MailePelton Maile
Fleet Administrator at BavariaFleet Administrator at Bavaria
Radu StoicanRadu Stoican
Construction Labourer at CM Bavaria SRLConstruction Labourer at CM Bavaria SRL