McKenzie Radcliffe
Kirkland,WA
Summary
Skilled administrative team member. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service, brand marketing and inner-office operations.
Overview
4
4
years of professional experience
Work History
Accounts Receivable Specialist - Remote
Desert Vista LLC.
Phoenix, AZ
06.2023 - Current
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Processed new customer forms to set up accounts in system.
- Verified, classified, computed, posted and recorded accounts receivable data and reconciled daily totals to confirm proper accounting.
- Activated contracts and set up installment billing plan to generate on-time payments.
- Matched orders with invoices and recorded required information.
Service Representative
Earls Kitchen + Bar
Bellevue, WA
12.2022 - 06.2023
- Resolved customer concerns with friendly and knowledgeable service.
- Consulted with customers regarding needs and addressed concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Upheld strict standards for quality and performance.
Inside Sales Representative
The Weathered Cottage
, WA
01.2020 - 01.2021
- Developed and implemented strategies to increase sales volume.
- Provided customers with product information, pricing and availability.
- Researched customer needs and preferences to identify opportunities for new business.
Education
Associate of Science - Liberal Arts and Sciences
Bellevue College
Bellevue, WASkills
- Quick learner
- Creative Problem Solving
- Time Management
- Customer Service
- Administrative Support
- Sales Development
Timeline
Accounts Receivable Specialist - Remote
Desert Vista LLC.
06.2023 - Current
Service Representative
Earls Kitchen + Bar
12.2022 - 06.2023
Inside Sales Representative
The Weathered Cottage
01.2020 - 01.2021
Associate of Science - Liberal Arts and Sciences
Bellevue College
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