Mckenzie Smith
Pearidge ,AR
Summary
Proactive and caring worker with 3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
6
6
years of professional experience
Work History
Stocker
Walmart
04.2020 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Maintained stockroom records and generated reports for management.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked shelves to match planogram images and instructions.
- Interacted with guests in friendly and knowledgeable way.
Roo's World
Roo Winchester
08.2022 - 12.2023
- Prepared various classroom activities and assessment methods to promote retention of study materials.
- Helped them with homework, and read books to them and helped them learn new things in center time.
- Maintained regular verbal and written communication with school directors to keep updated with student progress, class schedules and important behavior days.
- Delivered prepared lesson plans using instructional materials and tools.
Stocker
Ross Dress For Less
01.2022 - 06.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Checked and pulled defective or expired products from shelves.
Restaurant Hostess
Flat Creek
08.2021 - 10.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Hold Order Crew
Schreibers
05.2021 - 08.2021
- peeled cheese that did not meet qualifications in a time efficient manner.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
Server
Vic's Cafe
03.2019 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Cashier
Ci Ci's Pizza
05.2018 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
No Degree - Took Classes To Be A Surgical Technician
Crowder College
Cassville, MOHigh School Diploma -
Southwest High School
Washburn, MO05.2020
No Degree - Early Childhood Development
Scott Regional Technology Center
Monett, MO05.2020
Skills
- Positive Reinforcement Methods
- Ensuring Safety and Injury Prevention
- Organizing and Distributing Materials
- Caring and Empathetic Demeanor
- Encouraging Participation and Inclusivity
- Positive Learning Environment
- Concept Visualization
- Coordination and Teamwork
- Caring and Responsible
- Behavioral Disorders
- Planning and Leading Activities
- Table Bussing
- Stocking and Replenishing
Timeline
Roo's World
Roo Winchester
08.2022 - 12.2023
Stocker
Ross Dress For Less
01.2022 - 06.2022
Restaurant Hostess
Flat Creek
08.2021 - 10.2021
Hold Order Crew
Schreibers
05.2021 - 08.2021
Stocker
Walmart
04.2020 - Current
Server
Vic's Cafe
03.2019 - 02.2020
Cashier
Ci Ci's Pizza
05.2018 - 02.2019
No Degree - Took Classes To Be A Surgical Technician
Crowder College
High School Diploma -
Southwest High School
No Degree - Early Childhood Development
Scott Regional Technology Center
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