McKenzie Taylor
Three Forks,MT
Summary
Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance. Although experience is wide ranged, a passion to serve and help people is my forte, and have strong goals to attend nursing school in the fall.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Administrator
Western Plumbing of Bozeman
08.2025 - Current
- Managed daily office operations, ensuring smooth workflow and efficient task completion.
- Supported payroll processing by collecting and organizing employee time sheets and data submissions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Maintained accurate records of invoices and customer communications, enhancing documentation processes.
- Assisted in inventory management, tracking supplies to ensure availability for ongoing projects.
Auto Detailer / CSR
Crash Champions
01.2024 - 08.2025
- Performed thorough exterior and interior detailing to enhance vehicle appearance.
- Trained new team members on best practices for vehicle care and detailing processes.
- Resolved customer inquiries through phone, email, and chat support, ensuring timely and accurate communication.
- Managed high-volume calls while maintaining professionalism and efficiency in service delivery.
- Documented customer interactions in CRM system to track issues and enhance service quality.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Spent majority of the day moving and on my feet.
Education
High School Diploma -
Three Forks High School
Three Forks01-2024
Skills
- Customer engagement
- Bookkeeping
- Time management
- Office management
- Verbal communication
- Document management
- Office administration
Accomplishments
- Emancipated at 16
- Became a homeowner at 18
Certification
- Soon-to-be BSL Certified (Basic Life Support, CPR)
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Interests
- Camping
- Enjoy hobbies that combine physical activity with outdoor exploration
- Gardening
- Backpacking
- Cooking
- Mindfulness Practices
- Reading
- Historical Exploration
- Road Trips
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Office Administrator
Western Plumbing of Bozeman
08.2025 - Current
Auto Detailer / CSR
Crash Champions
01.2024 - 08.2025
High School Diploma -
Three Forks High School