McKenzie Trackwell
Beech Grove,IN
Summary
Hardworking and reliable employee with extensive background operating cash registers, Efficient in performing the administrative and front-desk tasks of large-scale offices with 2 years of experience in customer service. Highly organized, self-motivated, and proficient with computers stocking merchandise and providing excellent customer service. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier and Customer Service
Speedway LLC
Indianapolis, Indiana
04.2020 - 12.2021
- Provide a positive customer experience with fair, friendly, and courteous service.
- Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
- Resolves customer issues and answers questions.
- Processes return transactions.
- Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
- Enters price changes by referring to price sheets and special sale bulletins.
- Discounts purchases by redeeming coupons.
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
- Excellent customer service skills
- Active listening and problem-solving abilities
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to make change.
Teacher’s Assistant
ABC Daycare & Learning Centers, Inc.
Mooresville, Indiana
08.2019 - 03.2020
- Managed front desk scheduling appointments
- Highly skilled in Excel and Word
- ·Greet parents and provide them with excellent customer service.
- Answer all parents questions and incoming calls.
- Accept all letters and packages, and distribute them to their appropriate departments.
- ·Maintain students records and files.
- Redirect phone calls to the appropriate school departments and take down messages.
- Communicate clearly with administration and parents on student accomplishments/struggles
Education
Decatur Central High School
05.2019
Skills
- People Person
- Computer and organizational Skills
- Customer Assistance
- Customer Service
- Payment Collection
- Complex Problem-Solving
- Cash Management
- Written and Verbal Communication
- Call Documentation
- Customer Data Confidentiality
- Microsoft Office
- Problem Resolution
Languages
English
Timeline
Cashier and Customer Service
Speedway LLC
04.2020 - 12.2021
Teacher’s Assistant
ABC Daycare & Learning Centers, Inc.
08.2019 - 03.2020
Decatur Central High School
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