McKenzie Walstrom
Mondovi
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Shaketender
Fuel Factory
Mondovi
09.2024 - 09.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Greeted customers warmly at entrance to create a welcoming atmosphere.
- Developed relationships with regular customers to enhance loyalty and repeat business.
- Creating drinks following various recipes or special orders.
- Managed cash transactions and balanced cash register at shift's end.
- Completed end-of-day cleaning, stocking, and inventory checks to maintain operational efficiency.
- Packaged and marketed tea kits and protein balls to increase product visibility and sales.
Groomer
Storybook Stables
Scottsdale
12.2025 - 04.2026
- Prepared horses for trainers to ensure readiness for training sessions.
- Saddled multiple horses daily to facilitate smooth training operations.
- Wrapped horses' legs with polo wraps to protect against injury during training.
- Saddled multiple horses daily to prepare them for training sessions.
- Conducted bathing sessions for horses to enhance their hygiene and overall well-being.
- Managed rotation of horses on and off the hot walker and turnout areas to optimize their exercise schedule.
- Assisted in daily care of horses in a show barn to maintain their health and readiness for competition.
Waitress
Club Ten Lounge and Games
Durand
06.2024 - 07.2025
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Took and processed customer orders efficiently and accurately.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Addressed customer complaints with professionalism and promptness, fostering a positive dining experience.
- Assisted in training new staff on restaurant procedures and service standards.
- Managed cash transactions and processed payments efficiently at the register, ensuring accurate financial handling.
Front Desk Receptionist /Hotel Housekeeper
Sunrise Inn
Mondovi
05.2024 - 12.2024
- Welcomed guests and facilitated smooth check-in and check-out experiences.
- Managed guest requests and offered detailed information on local attractions to enhance their stay.
- Processed reservations and updated booking information in the system.
- Managed phone calls and directed inquiries to appropriate staff members.
- Maintained cleanliness and organization of the front desk area.
- Ensured compliance with hotel policies and maintained guest confidentiality.
Shaketender
The Highway Hub
Eleva
05.2024 - 11.2024
- Executed daily operations with accuracy and efficiency.
- Oversaw cash handling and ensured accurate reconciliation of daily sales.
- Customized drink orders and promoted daily specials to enhance customer experience.
- Performed end-of-day cleaning and restocking of shelves to maintain store appearance.
Education
(Degree in The Works) - Equine Management
Central Arizona College
Coolidge, AZ 05.2026 - 05.2027
Wisconsin Connections Academy
Mondovi, WisconsinSkills
- Beverage preparation
- Customer service
- Problem resolution
- Time management
- Team collaboration
- Team building
- Relationship building
- Friendly, positive attitude
- Equine management
References
References available upon request.
Timeline
(Degree in The Works) - Equine Management
Central Arizona College
05.2026 - 05.2027
Groomer
Storybook Stables
12.2025 - 04.2026
Shaketender
Fuel Factory
09.2024 - 09.2026
Waitress
Club Ten Lounge and Games
06.2024 - 07.2025
Front Desk Receptionist /Hotel Housekeeper
Sunrise Inn
05.2024 - 12.2024
Shaketender
The Highway Hub
05.2024 - 11.2024
Wisconsin Connections Academy