McKenzie Zamudio
Belton
Summary
Dedicated case manager with a strong focus on crisis intervention, client advocacy, and resource navigation. Proven ability to secure essential services and enhance client stability.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Intensive Case Manager
Pecan Valley Centers For Behavioral And Developmental Healthcare
Stephenville, TX
04.2025 - 02.2026
- Provided crisis intervention and support during critical situations, enhancing client stability.
- Advocated for clients' rights and access to necessary services within healthcare systems.
- Secured essential services such as medical care and substance abuse treatment for clients facing barriers due to insurance or financial limitations.
- Maintained accurate documentation of case activities, ensuring compliance with agency policies and legal requirements.
- Prevented homelessness among at-risk individuals by connecting them with appropriate housing options and financial assistance programs.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Conducted home visits to assess clients' home environment and provide support.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Facilitated psychoeducational classes to help clients develop life skills.
- Implemented community outreach programs to promote mental health awareness.
- Managed a caseload of 10-30 individuals providing transportation, and in home care for all
Clinical Mental Health Counseling Intern
Auravia Holistic Therapy and Wellness
San Antonio, TX
05.2023 - 08.2024
- Conducted individual and group counseling sessions to support client mental health needs.
- Developed tailored treatment plans based on comprehensive assessments of client progress.
- Collaborated with multidisciplinary teams to ensure holistic care for clients.
- Facilitated workshops focused on coping strategies and emotional resilience for diverse populations.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of clinical mental health counseling.
- Documented client progress meticulously, maintaining accurate records in accordance with HIPAA regulations and professional ethical standards.
- Facilitated group counseling sessions for diverse populations, fostering a supportive environment and promoting interpersonal growth.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Managed a caseload of 20-30 individuals, scheduling and providing counseling via telehealth and in person.
Inventory Specialist
Garrison Brothers Distillery
Hye, TX
09.2022 - 08.2024
- Delivered exceptional customer service by providing product knowledge and answering inquiries.
- Collaborated with team members to streamline operations during high-volume events.
- Trained new staff on operational procedures and best practices to enhance team readiness.
- Maintained cleanliness and organization of work areas, adhering to safety standards.
- Participated in daily briefings to align team goals and improve service efficiency.
- Implemented inventory management processes that maintained optimal stock levels and reduced waste.
- Coordinated events and functions, tailoring services to meet diverse client needs.
- Trained staff on best practices for inventory management and safety procedures.
- Coordinated regular audits to assess compliance with quality standards and regulations.
- Managed an exclusive club of 300 individuals
- Managed and tracked a minimum of 1,000 bottles at a time
Mental Health Technician
Discovery Mood and Anxiety Program
Dripping Springs, TX
09.2021 - 09.2022
- Monitored patient behavior and emotional well-being in group settings.
- Facilitated therapeutic activities to promote coping skills and social interaction.
- Documented patient progress and incidents promptly for interdisciplinary team reviews.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Developed and maintained positive relationships with clients to create safe and supportive safe and supportive environment.
- Provided support to children 10- 17 years old, up to 14 children in the milieu at a time alongside other techs
Early Intervention Specialist
Permicare
Midland, TX
06.2020 - 09.2021
- Conducted assessments to identify children's needs and track progress effectively.
- Developed individualized intervention plans to support early developmental milestones.
- Collaborated with families to implement strategies for enhancing child growth and learning.
- Facilitated communication between multidisciplinary teams to ensure cohesive care delivery.
- Provided training sessions for parents on techniques to reinforce learning at home.
- Supported families in navigating complex systems of care by offering information on available resources and facilitating connections with appropriate providers.
- Managed a caseload of 50-100 children and families at a time
- Received 100 % in documentation from the state
Education
Master of Arts - Clinical Mental Health Counseling
Texas A&M University, San Antonio, TX, US
San Antonio, TX08-2024
Bachelor of Science - Psychology
Tarleton State University
Stephenville, TX05-2020
High School Diploma -
Clifton High School
Clifton, TX05-2016
Skills
- Crisis intervention
- Suicide prevention
- Behavioral interventions
- Case assessment
- Service planning
- Housing stability support
- Resource navigation
- Disability support
- Life skills training
- Mental health
- Multitasking and organization
- Client advocacy
Certification
- LPC- Associate License 100549 ex. 10/14/2030
- ANSA, Pecan Valley Centers - 2025
- CANS, Pecan Valley Centers- 2025
- IMR, Pecan Valley Centers- 2025
Timeline
Intensive Case Manager
Pecan Valley Centers For Behavioral And Developmental Healthcare
04.2025 - 02.2026
Clinical Mental Health Counseling Intern
Auravia Holistic Therapy and Wellness
05.2023 - 08.2024
Inventory Specialist
Garrison Brothers Distillery
09.2022 - 08.2024
Mental Health Technician
Discovery Mood and Anxiety Program
09.2021 - 09.2022
Early Intervention Specialist
Permicare
06.2020 - 09.2021
Master of Arts - Clinical Mental Health Counseling
Texas A&M University, San Antonio, TX, US
Bachelor of Science - Psychology
Tarleton State University
High School Diploma -
Clifton High School