McKenzie Ziebell
Albert Lea,MN
Summary
DEEDS - Human Services group make up of Riverland students. DEEDS goes out into the community and helps where it is needed.
Overview
9
9
years of professional experience
Work History
Bartender
5 Alarm Brewing Co.
Lake Mills, IA
04.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Data Entry Specialist
Agilis Co.
Albert Lea, MN
01.2020 - Current
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained files, records and chronologies of entry activities.
- Processed money for nonprofit organizations
- Corrected data entry errors to prevent duplication or data degradation.
- Identified data entry errors and reported to necessary departments.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
Waitress
American Legion
Emmons, MN
02.2015 - 07.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier
Marshalls
Austin, MN
09.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Frame Maker
Viracon
Owatonna, MN
06.2018 - 08.2019
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Machine operator
- Accurately measuring frames
Education
Associate of Science - Social Work
Riverland Community College
Austin, MN04.2025
High School Diploma -
Glenville Emmons High School
Glenville, MN05.2018
Skills
- Health Codes Compliance
- Food Running
- Menu Memorization
- Suggestive Selling
- Payment Processing
- Team Training and Development
- Engaging Personality
- Clear and Effective Communication
- Highly Reliable
- Handling Difficult Customers
- Data Processing
- Customer Assistance
Timeline
Bartender
5 Alarm Brewing Co.
04.2023 - Current
Data Entry Specialist
Agilis Co.
01.2020 - Current
Cashier
Marshalls
09.2019 - 01.2020
Frame Maker
Viracon
06.2018 - 08.2019
Waitress
American Legion
02.2015 - 07.2023
Associate of Science - Social Work
Riverland Community College
High School Diploma -
Glenville Emmons High School