Summary
Overview
Work History
Education
Skills
Timeline
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McKenzie Ziebell

Albert Lea,MN

Summary

DEEDS - Human Services group make up of Riverland students. DEEDS goes out into the community and helps where it is needed.

Overview

9
9
years of professional experience

Work History

Bartender

5 Alarm Brewing Co.
04.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Data Entry Specialist

Agilis Co.
01.2020 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Maintained files, records and chronologies of entry activities.
  • Processed money for nonprofit organizations
  • Corrected data entry errors to prevent duplication or data degradation.
  • Identified data entry errors and reported to necessary departments.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.

Waitress

American Legion
02.2015 - 07.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Cashier

Marshalls
09.2019 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Frame Maker

Viracon
06.2018 - 08.2019
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Machine operator
  • Accurately measuring frames

Education

Associate of Science - Social Work

Riverland Community College
Austin, MN
04.2025

High School Diploma -

Glenville Emmons High School
Glenville, MN
05.2018

Skills

  • Health Codes Compliance
  • Food Running
  • Menu Memorization
  • Suggestive Selling
  • Payment Processing
  • Team Training and Development
  • Engaging Personality
  • Clear and Effective Communication
  • Highly Reliable
  • Handling Difficult Customers
  • Data Processing
  • Customer Assistance

Timeline

Bartender

5 Alarm Brewing Co.
04.2023 - Current

Data Entry Specialist

Agilis Co.
01.2020 - Current

Cashier

Marshalls
09.2019 - 01.2020

Frame Maker

Viracon
06.2018 - 08.2019

Waitress

American Legion
02.2015 - 07.2023

Associate of Science - Social Work

Riverland Community College

High School Diploma -

Glenville Emmons High School
McKenzie Ziebell