Karma Rochleau
Albert Lea,MN
Summary
Talented Dietary Aide with a strong background in nutrition and food preparation. Experienced in providing care for a high volume of patients within hospital settings. Proficient in daily food preparation, stocking, and cleaning tasks. Exceptional skills in oral, telephone, and written communication, as well as active listening and analytical problem-solving abilities. Prioritizes enhancing customer experiences by employing service-oriented behaviors and understanding their desires, ultimately providing customized solutions to build loyalty. Well-versed in technology, allowing for quick adaptation to new systems and tools.
Overview
4
4
years of professional experience
Work History
Patient Dietary Associate
Mayo Clinic
11.2022 - Current
- Maintained cleanliness and organization in food preparation areas, adhering to strict sanitation standards and guidelines.
- Participated in ongoing training opportunities, staying current on the latest nutrition trends and best practices in foodservice management.
- Safeguarded against cross-contamination by diligently following food handling protocols and allergen awareness procedures in the kitchen.
- Maintained accurate records of patient dietary preferences, allergies, and nutritional needs to ensure optimal care and meal planning.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Screened and monitored for change in nutrition risk status in hospitalized patients.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
Sandwich artist
Subway
07.2021 - 11.2022
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Education
GED -
Albert Lea Highschool/ALC
Albert Lea, MNSkills
- Food Safety Regulations
- Sanitation protocols
- Meal Planning
- Allergen awareness
- Patient Counseling
- Dietary Restrictions
- Computer Skills
- Time Management
- Patient Communication
- Team Collaboration
- Exceptional customer service
- Verbal, Telephone and E-mail Communication
Contacts
- Tucker Morefield, Friend and previous coworker, 564-212-9995
- Deanna Aho, Previous manager and employer, 507-589-8161
Music and Art, including traditional, digital and 3d rendering.
An avid artist that constantly seeks to create and improve in many different areas, I enjoy drawing but like to branch out to make 3d animations and music in my spare time.
Languages
Japanese
Elementary
Timeline
Patient Dietary Associate
Mayo Clinic
11.2022 - Current
Sandwich artist
Subway
07.2021 - 11.2022
GED -
Albert Lea Highschool/ALC
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