Mckenzy Perkins
Colusa,CA
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Overview
3
3
years of professional experience
Work History
Jack's Place Hostess
Colusa Casino Resort
Colusa, CA
01.2022 - Current
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Accepted payments from guests for dine-in and take-out foods.
- Helped service staff handle demand by distributing food and beverages.
- Built positive relationships with other front-of-house and kitchen staff.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Assisted servers in bussing tables when needed during busy periods.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Round Table Cashier
Round Table Pizza
Colusa, CA
06.2021 - 08.2021
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customers' questions and provided information on store procedures or policies.
- Cooked menu items based on customer orders.
- Collaborated with team to deliver timely service of items.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Washed and cut ingredients for quick meal assembly.
- Monitored quality of all products served to customers.
Education
High School Diploma -
Colusa High School
Colusa, CA06-2021
Some College (No Degree) - Criminal Justice
Woodland Community College
Woodland, CASkills
- Guest Engagement
- Customer Service
- Food Running
- Server Support
Accomplishments
- Employee of the Month at Colusa Casino Resort
Affiliations
- Spending time with family and friends while balancing my college and work
- Staying physically active to maintain a healthy body and mind
Timeline
Jack's Place Hostess
Colusa Casino Resort
01.2022 - Current
Round Table Cashier
Round Table Pizza
06.2021 - 08.2021
High School Diploma -
Colusa High School
Some College (No Degree) - Criminal Justice
Woodland Community College
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