Nicki Golden-Fields
Columbus,IN
Summary
Experience Placer with proven track record in materials handling and placement. Skilled at maintaining workflow efficiency, ensuring quality control, and adhering to safety protocols. Demonstrated ability to make impactful contributions by improving operational processes. Strengths include coordination, organization, and keen attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Jack's Place Two
Betty Kelly
Columbus, IN
03.2023 - 09.2024
- Supervised tasks at a gas station
Caregiver
Comfort Keeper's
Columbus, IN
09.2023 - 06.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Improved patient outlook and daily living through compassionate care.
- Maintained clean and well-organized environment for client happiness and safety.
- Supported bathing, dressing and personal care needs.
- Laundered clothing and bedding to prevent infection.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with meal planning to meet nutritional plans.
- Reported concerns to nurse supervisor to promote optimal care.
Supervisor of Operations
Econo Lodge Hotel
Columbus, IN
03.2017 - 07.2022
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Maintained accurate records for tracking progress and performance of team members.
- Prepared reports summarizing key metrics, such as customer satisfaction scores, cost savings achieved.
- Provided training and guidance to team members on operational procedures and best practices.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Implemented new technologies or software systems to automate manual tasks or streamline operations.
- Collaborated with senior leadership on strategic initiatives related to operations.
- Led cross-functional teams in developing innovative solutions for improving operational efficiencies.
- Built strong operational teams to meet process and production demands.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Enforced federal, state, local and company rules for safety and operations.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Presented performance and productivity reports to supervisors.
- Collaborated with team leaders on quality audits.
Education
High School Diploma -
Ivy Tech Community College of Indiana
Columbus, INSkills
- Accuracy and Precision
- Patience and Persistence
- Hand-Eye Coordination
- Active Listening
- Quality Checks
- Excellent Communication
- Detail orientation
- Inventory Tracking
- Material Handling
- Workplace Safety
- Troubleshooting
- Operation Monitoring
- Production Reporting
- Production Documentation
Certification
- CPR
Timeline
Caregiver
Comfort Keeper's
09.2023 - 06.2024
Jack's Place Two
Betty Kelly
03.2023 - 09.2024
Supervisor of Operations
Econo Lodge Hotel
03.2017 - 07.2022
High School Diploma -
Ivy Tech Community College of Indiana
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