McKera Walker
WSU Tech
Wichita,KS
6
years of professional experience
Detail-oriented operations professional with experience in customer service, scheduling, and data management. Ensures compliance while safeguarding sensitive information and optimizing testing and front-office workflows. Experienced in CNC machining, operating machinery to enhance production efficiency and uphold quality standards. Collaborative team player, consistently delivering reliable performance in various environments.
Work History
Test Proctor
7 Months- Proctored exams in WSU Tech Testing Center under strict confidentiality standards.
- Verified student identification and test eligibility before each exam session.
- Monitored testing rooms to support academic integrity and policy compliance.
- Reported suspicious activity or rule violations to supervisors to uphold testing integrity.
- Maintained accurate records of test scores and attendance logs to ensure compliance and accountability.
- Assisted in troubleshooting technical issues during computer-based testing to minimize disruptions.
- Communicated with course instructors about scheduling changes and issues during testing sessions.
Receptionist
9 Months- Greeted clients, provided information, and resolved inquiries efficiently to enhance customer experience.
- Supported administrative tasks, including data entry and document filing, to maintain organized office operations.
- Delivered strong customer service during interactions with internal and external customers.
- Updated and tracked customer and client information to keep accounts current.
- Delivered exceptional customer service during interactions with internal and external customers to foster positive relationships.
Clerk
4 Years 3 Months- Maintained clean and organized store area to enhance customer experience.
- Greeted guests warmly and delivered helpful customer service.
- Handled customer complaints quickly and professionally to strengthen loyalty and grow client base.
- Explained promotional offers and loyalty programs to encourage participation and repeat visits.
- Worked with team members to complete tasks efficiently and support positive a positive work environment.
- Handled customer complaints quickly and professionally to strengthen loyalty and grow the client base.
- Accurately entered customer account records to ensure data integrity during data entry tasks.
Education
Certificate - 10 Hour General Industry
Certificate - Machine Tool
Certificate of Technical Studies - CNC Machining
- Honor Roll
- Gene Haas Scholarship Recipient
High School Diploma
- Honor Roll
Skills
Customer service excellence
Data entry proficiency
Organizational skills
Task prioritization
Detail orientation
Quality assurance
Problem solving
Team collaboration
Attention to detail
Blueprint reading
Machine operation
Timeline
Test Proctor
WSU Tech
04.2026 - CurrentRead More
Receptionist
WSU Tech
07.2025 - 04.2026Read More
Clerk
QuikTrip
05.2020 - 08.2024Read More
Wichita South High School
High School Diploma
Read More
WSU Tech
Certificate of Technical Studies from CNC Machining
Read More
ACE
Certificate from Machine Tool
Read More
OSHA
Certificate from 10 Hour General Industry
Read More