McKeva Fletcher
Personal Care Aide
Virginia Beach,VA
Summary
Dynamic and dependable professional with experience at McDonald's, excelling in customer service and complaint resolution. Proven ability to enhance team performance through effective communication and teamwork. Skilled in cash handling and decision-making, consistently achieving productivity goals while fostering strong relationships with coworkers and clients.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Team Associate
McDonald's
- Resolved issues quickly to maintain productivity goals.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Shift Manager
Hardee's
Personal Care Assistant
Patient Care Home Health Agency
Portsmouth, VA
03.2023 - Current
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Assisted with daily living activities, running errands, and household chores.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
06.1994
Skills
Meeting facilitation
Decision-making capacity
Cash handling
Complaint resolution
Customer service
Money handling
Dependable and responsible
Teamwork
Workplace safety
Certification
Personal Care Aide ( Certificate)
Timeline
Personal Care Assistant - Patient Care Home Health Agency
03.2023 - Current
Team Associate - McDonald's
Shift Manager - Hardee's
Nandua High School - High School Diploma,